Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rochester Toyota
Rochester, NH
79 Reviews
We pride ourselves on being family owned and operated and promise to deliver the finest automotive experience available in the northeast. From the sales staff to our service and parts associates, our entire team is committed to providing the level of customer care, service and attention to detail that has made Jake Kaplan’s a New England legend since 1952!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 79 reviews
February 10, 2026
Got a new 2026 Tundra thru Julianna and it was a very easy process, Very knowledgeable and helpful. John in finance was very thorough in explaining all finance. Special shoutout to Jeff for added help I easy process, Very knowledgeable and helpful. John in finance was very thorough in explaining all finance. Special shoutout to Jeff for added help I'll return when ready for another vehicle. More
by Don
February 10, 2026
Rochester Toyota has a very pleasant and knowledgeable staff who helped me in all aspects of choosing a new car. I'm a very happy customer and highly recommend this dealership staff who helped me in all aspects of choosing a new car. I'm a very happy customer and highly recommend this dealership More
by annhemenway63
Employees Worked With
Other Employees :
Danielle Cone - 5 stars!
January 30, 2026
Recent maintenance and repairs completed ahead of schedule and at quoted pricing. Service Advisor Jennifer Dube was clear on what was needed and was very pleasant to work with. Techs did a clean job. schedule and at quoted pricing. Service Advisor Jennifer Dube was clear on what was needed and was very pleasant to work with. Techs did a clean job. More
by drescher_wp
Employees Worked With
Jennifer Dube
January 25, 2026
This was my first experience buying a car and it was great! Quincy was very nice and helpful! I would recommend anyone to go to him to buy a car! great! Quincy was very nice and helpful! I would recommend anyone to go to him to buy a car! More
by ava.hoagn30
Employees Worked With
January 20, 2026
Very fast and pleasant. Very nice and efficient. Quincy did an amazing job making me feel welcomed Very nice and efficient. Quincy did an amazing job making me feel welcomed More
by Taverasdaijah
Employees Worked With
January 18, 2026
The service is good with Quincy Smith helping us thank you Toyota you the best. you Toyota you the best. More
by Rlondah
Employees Worked With
January 15, 2026
Pleasant experience all around. Quincy our sales team member was great to work with. Priced our new tundra out aggressively and made the process pain free. Would come back again. Quincy our sales team member was great to work with. Priced our new tundra out aggressively and made the process pain free. Would come back again. More
by Theturfman
January 11, 2026
The sales ‘s name Quincy Smith help us through selecting the car that we like and explained any questions we ask about the car the car that we like and explained any questions we ask about the car More
by cynthiakekung1
Employees Worked With
January 10, 2026
The dealership is very clean. All sales people are nice and welcoming. I would recommend. All sales people are nice and welcoming. I would recommend. More
by lilyjsmith121
Employees Worked With
January 05, 2026
I like the people at this dealership, both in sales department and in service department. department and in service department. More
by Ole
