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Rockland Chrysler Dodge Jeep RAM
Nanuet, NY
5,596 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork.
Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,600 reviews
April 03, 2024
Excellent service. They were able to take me in without an appointment and get me out in a reasonable amount of time and resolve my issue. They were able to take me in without an appointment and get me out in a reasonable amount of time and resolve my issue. More
by donnyzap
Verified CustomerEmployees Worked With
Kevin Bishop
April 03, 2024
Friendly and kind staff. Fast experience, very little wait. Everything was done as it was explained to me, clear service and direction. Fast experience, very little wait. Everything was done as it was explained to me, clear service and direction. More
by drumfreak68
Employees Worked With
Don’t know the names
April 03, 2024
I was given the run around! Terrible customer service! I was spoken to in a rude manner by service female manager. I would not recomend. Terrible customer service! I was spoken to in a rude manner by service female manager. I would not recomend. More
by bella5172
Employees Worked With
April 02, 2024
Everyone at RCDJR are always respectful and courteous. I would definitely recommend them to anyone. I would definitely recommend them to anyone. More
by agaudio
Employees Worked With
April 02, 2024
Purchased 3 cars over the years there between my wife and myself, wont ever again because of the service department. Last time I was there in Jan for appointment for air suspension problem. It took 5 days fo myself, wont ever again because of the service department. Last time I was there in Jan for appointment for air suspension problem. It took 5 days for them to even look at the truck, while i was told appointment doesnt mean it will be looked at same day. On fifth day I had to go in to request a manager because over the phone I was assured “truck is being worked on to find problem as we speak”. Meanwhile I was there and saw the truck in parking lot covered in snow from storm two days before. Manager I requested was named Maria and must be in customer complaint department, she apologized but said she was also told it was being worked on. I had to tell her she was being lied to then as I was. She then actually got the trucked looked at and diagnosed with cracked air line. Took another week to get the part in and finally fixed for total of 2 weeks. There were other times I called for updates that were also just ridiculous such as being told by maybe a secretary that “yeah I dont think truck is ready yet” when it wasnt even diagnosed yet and also when i called to see if the air line was in yet but was told “we cannot get updates on when a part will be in”. It is difficult to fully explain the frustration and just overall lack of care that I received here. Just not worth even giving them any kind of business anymore More
by jrodriguez3382
April 02, 2024
One of my favorite experiences at this dealership. Worked well with my time schedule and it was quiet. Keep it up Larry! Worked well with my time schedule and it was quiet. Keep it up Larry! More
by TREVORBASCOMB
Employees Worked With
April 02, 2024
The salesman Lord was excellent kept me updated every time the truck within the next process of being built and he also call me for when it was delivered and there was one stop away but we both are waiti time the truck within the next process of being built and he also call me for when it was delivered and there was one stop away but we both are waiting for it to come in and it came in on the next day excellent salesman More
by STONEYROAD
Employees Worked With
Lord
