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Rockland Chrysler Dodge Jeep RAM
Nanuet, NY
5,603 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork.
Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,603 reviews
April 02, 2024
Purchased 3 cars over the years there between my wife and myself, wont ever again because of the service department. Last time I was there in Jan for appointment for air suspension problem. It took 5 days fo myself, wont ever again because of the service department. Last time I was there in Jan for appointment for air suspension problem. It took 5 days for them to even look at the truck, while i was told appointment doesnt mean it will be looked at same day. On fifth day I had to go in to request a manager because over the phone I was assured “truck is being worked on to find problem as we speak”. Meanwhile I was there and saw the truck in parking lot covered in snow from storm two days before. Manager I requested was named Maria and must be in customer complaint department, she apologized but said she was also told it was being worked on. I had to tell her she was being lied to then as I was. She then actually got the trucked looked at and diagnosed with cracked air line. Took another week to get the part in and finally fixed for total of 2 weeks. There were other times I called for updates that were also just ridiculous such as being told by maybe a secretary that “yeah I dont think truck is ready yet” when it wasnt even diagnosed yet and also when i called to see if the air line was in yet but was told “we cannot get updates on when a part will be in”. It is difficult to fully explain the frustration and just overall lack of care that I received here. Just not worth even giving them any kind of business anymore More
by jrodriguez3382
Verified Customer
April 02, 2024
Everyone at RCDJR are always respectful and courteous. I would definitely recommend them to anyone. I would definitely recommend them to anyone. More
by agaudio
Employees Worked With
April 02, 2024
Good, thanks,professional, expensive, quality,wish: to have transport to deliver clients home after a visit have transport to deliver clients home after a visit More
by tatyana.kap
Employees Worked With
April 01, 2024
Needed new transmision at 48,000. poor product. 2018 over time amount. not dealers fault corpret would do anything Non for Prohiet. was tolled that Tax exempt form was on file, gave m poor product. 2018 over time amount. not dealers fault corpret would do anything Non for Prohiet. was tolled that Tax exempt form was on file, gave me the bill with tax. had to leave and come back with form. took van to difernt shop for repair. More
by dino.patrikis
Employees Worked With
Chris
April 01, 2024
I was waiting 3 hours for something that takes 30 minutes. Then charged for those 3 hours after they were admittedly incompetent. Then, while waiting, I heard a service rep in the waiting area descri minutes. Then charged for those 3 hours after they were admittedly incompetent. Then, while waiting, I heard a service rep in the waiting area describe to a customer that he wouldn’t get the work he needed done that day because the mechanic staff consisted of “oil change guys”. The C team. More
by rpatrick6988
Employees Worked With
J B
April 01, 2024
Tommy Mallia and Maria Capello were very informative and patient with my questions and concerns regarding my Jeep Wrangler. They were friendly and professional, I'd highly recommend them for any service nee patient with my questions and concerns regarding my Jeep Wrangler. They were friendly and professional, I'd highly recommend them for any service needs. More
by jkalfson
Employees Worked With
Tommy Mallia
March 30, 2024
Chris Trois and Nick Nuccio were professional and provided excellent service. I highly reccomend them. provided excellent service. I highly reccomend them. More
by vinny.paolino
March 30, 2024
Charging me over 300. 00 to blow out a clogged sunroof vent is absurd. I was in the market for a 2024 Grand Cherokee but will now be taking my business to the NJ dealership 00 to blow out a clogged sunroof vent is absurd. I was in the market for a 2024 Grand Cherokee but will now be taking my business to the NJ dealership. More
by THEROTTY
Employees Worked With
service advisor was nice
