Rockland Chrysler Dodge Jeep RAM

Friendly and fast service as always. Been a customer for years and have only had positive experiences. Been a customer for years and have only had positive experiences. More

I brought in for a recall a tire rotation. And windshield wiper fluid leak. They told me the recall was complete and the other stuff would cost $2000 since I needed new tire nuts. told them j And windshield wiper fluid leak. They told me the recall was complete and the other stuff would cost $2000 since I needed new tire nuts. told them just do the recall. They said they completed the recall when I picked it up. To my surprise I received a call a week later saying the recall part is in and when do u want to bring it in? Whatttt? So I had to bring it in again. The recall was scheduled in advance so why wasn’t the part already there. Btw I got the other stuff fixed for $700. More

Horrible! !! 9 days to change a battery that cost $700.00 and was never offered a loaner car? The worst customer service I've ever experienced. Will never go !! 9 days to change a battery that cost $700.00 and was never offered a loaner car? The worst customer service I've ever experienced. Will never go back there and I have told every person I come into contact with to never go there More

Great work as usual. Kevin Leahy is super helpful and easy to work with. Will continue to use. Kevin Leahy is super helpful and easy to work with. Will continue to use. More

Service was performed quickly and well done. There was good communication and the car was ready right on time. There was good communication and the car was ready right on time. More

As a senior citizen I feel like I was taken advantage of, lied to and overcharged at my last trip for a repair to my 2022 Jeep with 10k miles on it. The service advisor wasn't thorough with me nor take the lied to and overcharged at my last trip for a repair to my 2022 Jeep with 10k miles on it. The service advisor wasn't thorough with me nor take the time to make sure I understood the full cost of a seat plastic moulding that cracked. $500+ is excessive and just cost them a returning customer. More

Very helpful, knowledgeable, and friendly. I enjoyed my time with Deshan Pena. I highly recommend this dealership to anyone. I enjoyed my time with Deshan Pena. I highly recommend this dealership to anyone. More

Sales confirmed as pre-owned vehicle was in stock 3 times via text, email AND phone call. I asked because I don’t live close to the dealership. Last call to confirm was within an hour of arriving to dealersh via text, email AND phone call. I asked because I don’t live close to the dealership. Last call to confirm was within an hour of arriving to dealership to purchase car. After arriving was told Carcwas sold 2 days earlier. This was a bait car to get a customer to buy another more expensive car. Would never do business with them More

Arrived late for oil change but got me in anyhow. the person who helped me out was great. the person who helped me out was great. More

Had an appointment to get a battery check & regular maintenance at 8:10am. My car was at the service dept all day without anyone looking at it. It was kept there the entire next day. I picked it up a maintenance at 8:10am. My car was at the service dept all day without anyone looking at it. It was kept there the entire next day. I picked it up at 5pm the following day. Kevin Bishop was very knowledgeable & did a good job but his hands were somewhat tied by the inefficiencies of time management from the service technicians More