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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.6
5,647 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,647 reviews

June 25, 2023

There was no experience… I simply enquirer about a car that I was interested on a 2018 yellow challenger t/a scat pack …never got a response back and next time I looked on line for the car it was no longe More

by Garyddavila
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Joeluis Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback with us. It will help us to improve the customer experience. We always strive to provide great service for our guests. Please reach out if you would like to discuss your experience in further detail. Best regards, Katrina Kastrati Customer Relations Manager (845) 405-7698

June 24, 2023

Service tech did a great job getting me in and out quickly while explaining different plans and answering my questions. Allan even assisted me getting out to my car when it was completed as I was havi More

by kosakowskidavid61
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allan St Germain. 5 stars
Jun 25, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind review and rating! We are so glad that our Service Team provided you with an informative and accommodating experience at Rockland Chrysler Dodge Jeep Ram. It would be an honor to assist you again in the future.

June 24, 2023

Alan St Germain was very helpful and kept me in the loop at all times. More

by sramer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alan St Germain
Jun 25, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the five-star review. We are happy to learn our Team was very helpful and kept you in the loop. We hope you continue to choose Rockland Chrysler Dodge Jeep Ram for all your automotive needs.

June 24, 2023

Very impressed with their scheduling accommodations and their thoroughness in ascertaining the servicing needs of the customer More

by anthony@crastolaw.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the five-star review, Anthony. Our Service Department strives to accommodate all our customers and meet all your needs and expectations. If you have any more automotive needs stop by Rockland Chrysler Dodge Jeep Ram.

June 24, 2023

The service agent Allan was very attentive and took the time to clearly explain what I requested and the necessary repairs needed. More

by VBREWSTER219
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
Jun 25, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the highly-rated review. We're happy to learn our Service Department was very attentive and completed all the necessary repairs. If you have any more automotive needs stop by Rockland Chrysler Dodge Jeep Ram.

June 23, 2023

I’ve never had an experience as such. I went in for an oil change, brakes shaking at 15,000 miles and a tear in the seat. I was told I need rotors and an alignment. I did the alignment an More

by rippsey
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Allan
Jun 24, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We always welcome customer feedback as it helps us to improve the customer experience. When you have a moment, please reach out so we can discuss a tear in your seat, your steering wheel, the alignment for your Jeep, and your overall experience with our Service Team. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

Jun 26, 2023 -

rippsey responded

Thanks for reaching out Katrina. My alignment/steering issue is now resolved with a simple stop at Mavis. Not sure why it wasn’t able to be fixed after 5 visits at your dealership. If you want, feel free to reach out to me regarding the seat and maybe a refund for the alignment I paid for that was never resolved. This is my 3rd Jeep through your dealership and I’ve never had this experience before and hope to never again if I remain there. Thanks, Ben

June 23, 2023

we had a great experience with Allan. My 18 y/o son took the car there while I was at work, and he kept me informed via email about the outcome. It was more than I expected, the recall w More

by jhealy1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
Jun 24, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we are grateful you took the time to leave this positive review. Our Service Department knows the importance of having a great experience when servicing your vehicle, thanks for choosing Rockland Chrysler Dodge Jeep Ram to help.

June 23, 2023

Rockland CDJR is a great! This is my third car with them and have always been happy. Salespeople were very patient and attentive and worked out a great deal for me. Service de More

by NEILOVADIA1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lord Rodriguez
Jun 24, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the highly-rated review. We're happy to learn our Team is very attentive and meets all your needs promptly. We hope you continue to choose Rockland Chrysler Dodge Jeep Ram for all your automotive needs.

June 22, 2023

Worst experience I’ve ever had buying a vehicle was by far this one. I waited over 3 hours for a vehicle I was purchasing to be detailed. Upon arrival the car had coffee stains in the interior. I wasted 2 More

by Alex
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jermaine Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Alex, We have received your feedback and the opportunity to discuss your wait time for detailing and the level of care you received from our Srvice Team would be greatly appreciated. Please reach out, at your convenience, so we can discuss this in greater detail. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

June 22, 2023

Very polite , took care of our concerns & explained what the charges were for. Would recommend Rockland Chrysler Dodge Jeep to others. More

by aschlissel23
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tommy Mallia
Jun 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind review and recommendation. We are so glad that you had a polite and communicative experience with our Service Team at Rockland Chrysler Dodge Jeep Ram and we are always here to assist you with anything else.

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