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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.6
5,630 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,630 reviews

March 29, 2023

Excellent customer service. Allan had my Durango ready when I needed it. Can’t say enough good things about the service department. More

by Wil Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Mar 30, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Wil, we are glad you enjoyed great customer service working with our Service Team at Rockland Chrysler Dodge Jeep Ram. Thank you for your excellent review and for trusting us with your automotive needs. We are here if you need any further assistance.

March 29, 2023

This is my third visit and I usually wait a little bit to write a review bcuz I’m not a review person but I can’t complain this time this my third visit in Rockanld Jeep and I still happy whit their service More

by Michelle
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : All St German , Janny Perez
Mar 30, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are thrilled that you consistently receive professional and great service here at Rockland Chrysler Dodge Jeep Ram, Michelle. That makes us proud. We appreciate this great review and your loyalty. Please don't hesitate to let us know if there is anything else we can do for you at Rockland Chrysler Dodge Jeep Ram. Have a wonderful day!

March 29, 2023

i think they treated us and welcome both my wife and myself in a professional manner and during our visit the GM also came and paid us a visit More

by LANCE28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your review, we are glad you had a positive experience here at Rockland Chrysler Dodge Jeep Ram. I would, however, like to speak with you about the 1-star rating you have shared. Please reach out to me at your convenience to discuss any feedback you may have. Thank you, Robert Pearlmutter Rockland Chrysler Dodge Jeep RAM General Sales Manager Phone: (845) 627-3700 ext. 320

March 29, 2023

Everyone at the dealership from the people who took the car in the morning to the cashier at the end was terrific Could not have asked for a better service rep than Kevin Thanks to all More

by gfgonos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with the Service Department at Rockland Chrysler Dodge Jeep Ram. We are delighted that everyone you interacted with provided exceptional service, from the morning check-in to the cashier at the end of your visit. Our team takes great pride in delivering outstanding customer service, and we are thrilled to have exceeded your expectations. We will be sure to pass along your kind words to our staff, including your service rep, who provided you with exceptional service. Thank you again for your 5-star review, and we look forward to serving you again in the future.

March 28, 2023

I purchased a used vehicle from Rockland Jeep, had some issues, which were taken care of right away. I was put in a loaner car quite quickly with the knowledge I had to get to work. My adviser, Kevin, wa More

by jcembe76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan
Mar 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our team is thrilled to read that you had an excellent and helpful experience here at Rockland Chrysler Dodge Jeep Ram! If there is anything else our team can do for you, please feel free to reach out.

March 28, 2023

Fantastic - Christopher was great to deal with as well as Warren. The whole experience was great. We love the JGC Limited! More

by don p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Gunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : warren Talmo
Mar 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We're so pleased to receive your perfect rating and learn you had a wonderful visit working with the Rockland Chrysler Dodge Jeep Ram Team, Don. If you need anything down the road, please let us know.

March 28, 2023

Barry has been the most helpful car dealer I’ve ever encountered. He sat with me an extra hour to show me the specs on the car. He called afterwards to check how I was enjoying the car. Wow. Unbelievabl More

by Sibela cekic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Rosenwasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

It was great getting to meet you, Sibela. Our Sales Team appreciates your five-star review and is glad you enjoyed your visit at Rockland Chrysler Dodge Jeep Ram. Congratulations on your new vehicle!

March 28, 2023

Larry was so amazing ! !! He made this experience painless. If you need a car this is your guy. He has great energy and is super helpful. More

by DCAST891
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Vitulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! Our Sales Team is thrilled to read that you had an excellent and smooth sales experience here at Rockland Chrysler Dodge Jeep Ram. We hope you enjoy your new vehicle, and we look forward to seeing you again.

March 28, 2023

Joe was very helpful and had everything prepared for me when I got there. Great! More

by BRITTSTORMS2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Gunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Rockland Chrysler Dodge Jeep Ram. Have a wonderful day.

March 28, 2023

Car was in the shop for 3 days without any solution. Allen was non commutative. He promised a call back but had to track down physically to get a response. Kept on lying that the tech is working on the More

by joechaims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen st germin
Mar 29, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello. Your feedback is important to us here at Rockland Chrysler Dodge Jeep Ram. I would appreciate the opportunity to speak with you to address your feedback about our Service Team here. When you have an opportunity, please contact me directly so we can discuss this further. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

Mar 30, 2023 -

joechaims responded

Robert I left a vm yesterday morning but haven't heard from you. Exactly what happened when my car is in for 3 days without a tech looking at it. A bunch of clowns

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