Rockland Chrysler Dodge Jeep RAM

Smooth. No problems no delays. Clear communication about what was done and anything more that needed to be done. No problems no delays. Clear communication about what was done and anything more that needed to be done. More

Great service all round they did everything and everything was done in a timely manner. I am extremely happy with the service everything was done in a timely manner. I am extremely happy with the service More

Kevin went above and beyond to resolve my issue. He truly understands that customer service is about SERVICE and followed up personally to ensure the correct parts were ordered and received. He call He truly understands that customer service is about SERVICE and followed up personally to ensure the correct parts were ordered and received. He called me as soon as the parts arrived and made sure the repair was expedited to minimize the inconvenience of needing to return to the dealership a second time. I look forward to working with Kevin on any future service/maintenance issues, and would not hesitate to recommend him to any other Jeep, Chrysler or Dodge owners. More

They had my car for a week and when I got it back it still had the same issues it is even worse now my car is leaking coolant, the A/C makes a horrible and loud noise, the passenger seat makes a loud a still had the same issues it is even worse now my car is leaking coolant, the A/C makes a horrible and loud noise, the passenger seat makes a loud and annoying sound every time the car vibrates due to the road. I called them many times they do not offer any help or any solutions I live far away and I cannot go drop my car again for another week the car was also returned very dirty like it was kept on a dirt lot I will call again on Monday to ask for a refund. I bought this car there 3 months ago and it seems like I got a lemon for $ 50 thousand this is not fair More

Smooth and friendly service. Would recommend Alan, fair and resourceful. understanding! Detail explanation to the services. Would recommend Alan, fair and resourceful. understanding! Detail explanation to the services. More

I got on the express service line for a lube, oil, filter & tire rotation. Very courteous, efficient staff. Very clean, comfortable waiting area. & tire rotation. Very courteous, efficient staff. Very clean, comfortable waiting area. More

Very fast, efficient, and friendly. Were also very accommodating and made the entire experience easy. Were also very accommodating and made the entire experience easy. More

Alan went above and beyond. He saw that I was nervous about the wait time because I had to pick up my kids from school, so he got me a loaner car through the jeep wave program. He saw that I was nervous about the wait time because I had to pick up my kids from school, so he got me a loaner car through the jeep wave program. More

the service was great i did not have to wait too long to get my car back . get my car back . More

Very thorough, transparent and extremely customer-centric (30k scheduled) experience at RCDJR. All details and considerations were explicitly conveyed to me by my service representative (Mr. St Germain) in o (30k scheduled) experience at RCDJR. All details and considerations were explicitly conveyed to me by my service representative (Mr. St Germain) in order for me to make an informed and educated decision on the scope of my major work order, which also came in under the estimate. Furthermore, other dealership departments made sure my experience was both comfortable and accommodating, including the sales (offered me workspace) and the IT department (fixed the customer WiFi router). Highly recommend! More