Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rockland Chrysler Dodge Jeep RAM
Nanuet, NY
5,566 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork.
Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,566 reviews
September 14, 2022
Lawrence was professional, courteous and knowledgeable. And just an all around great guy and a pleasure to work with. He made leasing a car a very enjoyable experience. And just an all around great guy and a pleasure to work with. He made leasing a car a very enjoyable experience. More
by FRANK
Verified CustomerEmployees Worked With
September 14, 2022
Brian and the team were fantastic during the lease process. We received honest and upfront answers to our questions and appreciate the service! process. We received honest and upfront answers to our questions and appreciate the service! More
by HMN689
Employees Worked With
September 14, 2022
The staff is friendly and helpful. They listen to my needs and issues and tries to help. They listen to my needs and issues and tries to help. More
by hwsuh82
Employees Worked With
September 14, 2022
Terrific job. I only see Kevin once a year. Every time smooth and quick. Thanks. I only see Kevin once a year. Every time smooth and quick. Thanks. More
by batnboys
Employees Worked With
September 14, 2022
Great! Love doing business with them and the service is usually very fast and reliable! Love doing business with them and the service is usually very fast and reliable! More
by nicolljb
September 14, 2022
At the end of July I brought my vehicle in for a factory airbag recall and because the ABS and no skid lights were on; this was a scheduled appointment. The Dealer had my jeep for 2 weeks, which I felt was airbag recall and because the ABS and no skid lights were on; this was a scheduled appointment. The Dealer had my jeep for 2 weeks, which I felt was excessive, which I voiced to Service Advisor. I was told by Advisor that the service department was backed up, taking on no new appointments. One day after picking up jeep, the ABS and no skid lights were back on and I contacted Advisor and was told to bring Jeep back in. Advisor then contacted me informing faulty parts, seals were installed..that this has been an issue since COVID and beyond this yet another part was needed at an additional cost and part would take another 2 weeks to come in.. I contacted Customer Service about my dissatisfaction and was told this would be look into and we spoke the next day and I was informed parts were not faulty..although I was told this... but another part was needed and would take another 2 weeks to get this in would reduce this cost by $500. Yesterday I picked up my vehicle and last night airbag light went on and remains on; I contacted Advisor today and he said to bring Jeep back in; I told him I was very dissatisfied with this service, was an inconvenience but would bring jeep back in in a few days. Tonight on the way home as this light remains on, the ABS and no skid lights went on and breaks again have shaking feeling. The issues I brought this jeep in for nearly 6 week ago, and $6,000 later remain and this is not only a major inconvenience for me but ,I have no confidence/trust in this dealership and or the work being performed, nor should I. Yet, I will not bring elsewhere and absorb more costs. The Dealer Management, who I will contact tomorrow must address the Service Department and lack of skill/knowledge in repairing an assuring vehicle safety and satisfaction. My experience thus far as been horrible and troubling. More
by bottomline45
September 13, 2022
James Jackson was my sales rep my experience with him was amazing I went in to buy my son's car which we purchase a grand Cherokee I came back 2 week later and purchased my truck from him because of his serv amazing I went in to buy my son's car which we purchase a grand Cherokee I came back 2 week later and purchased my truck from him because of his service where he was very attentive didn't let anyone distract him from taking care of us he Was very helpful and I believe james actually had my best interest in mine and trying to find me my truck within my payment budget which he accomplished I'm very pleased . dealership should be proud to have james jackson as a team member. More
by MIKE@TYREKHEIGHTS.COM
Employees Worked With
James jackson
