Rockland Chrysler Dodge Jeep RAM

Spoiler alert: THIS DEALERSHIP IS ABSOLUTELY AMAZING!!!!! The reviews are legit! I was in the process of looking for a new vehicle to replace my lease (hyundai Santa fe). I literally visit 7 AMAZING!!!!! The reviews are legit! I was in the process of looking for a new vehicle to replace my lease (hyundai Santa fe). I literally visit 7 dealerships within the past 2 months in attempts to find the right vehicle and fair deal. Needless to say, every single dealership I went to practiced unethical sales tactics. I have been ripped off once before and have since educated myself to avoid being food for the sharks that lurk at many dealerships (cough:Hyundai). Nevertheless, I read the reviews about this dealership and decided to contact them to inquire about a RAM 1500 Limited. That was the BEST decision I made all year! The sales team and financial management are beyond professional and go out of their way to provide premium level customer service. The finance manager Ken Cestero was superb in following up on my inquiry about the RAM. He priced the vehicle so well that i had to pause to wonder if it was too good to be true! He is a man of his word and was extremely transparent all the way. Ken put me on to my salesman Mr. Oliver Mcintyre. Oliver was an absolute joy to work with!!!! He was transparent, fair, professional, courteous and highly thoughtful! He went the extra mile to ensure a smooth transition from conception to completion of deal, even ensuring that the vehicle was given to me in prestine condition. Last but not least, the business manager Mr. Michael Slapp was also extremely professional, patient and transparent! This was the smoothest lease transaction I have ever experienced! I would highly recommend this dealership to anyone looking for a hassle free environment where you are treated as a valued customer. *Please keep in mind, I visited and test drove a BMW X5. Not only did this dealership offer better customer service, they also offered a better product and an even better deal! I'd recommend going with those guys over any other dealership within the tri-State. More

Service of my daughters car If I could give them zero stars I would. My daughters car went in for service on 10/25 and they did her normal service (oil change etc) they replaced If I could give them zero stars I would. My daughters car went in for service on 10/25 and they did her normal service (oil change etc) they replaced the tires as they said they needed to be changed and also did a wheel alignment. We got the car back and it started to pull so I guess the wheel alignment wasn't done or was done incorrectly (Charge $ 1,328). We brought it back just a couple of weeks later as she noticed her transmission was not shifting right. That was covered that repair under warranty (total cost $ 108) but they found other thing wrong with her car less than a month later!! They said her radiator was leaking and that need to be replaced as well as all of the hoses and we needed to do a tuneup and they said that a wire was eaten by a rodent so that needed to be replaced as well (Total cost $ 1,834). I will never ever go to this dealership ever again!!!!!!!!!!!!!!!!! I'm done with Dodge Jeep Ram in Nanuet. More

a group of liars and thieves They are a group of Thieves and liars!! They cheched and would not release my car to me unless I paid a $150 “diagnostic fee”, which I was not told ab They are a group of Thieves and liars!! They cheched and would not release my car to me unless I paid a $150 “diagnostic fee”, which I was not told about when I dropped it off for something that was not broken and didnt ask them to check when i gave in my car to be fixed for something else covered by warranty and it also toke longer then told it will take More

I don’t know what happened to this place when the new ownership took over but it all went to xxxx. They got rid of everyone worth a xxxx here and nobody seems to give a xxxx anymore. Worst parts and serv ownership took over but it all went to xxxx. They got rid of everyone worth a xxxx here and nobody seems to give a xxxx anymore. Worst parts and service departments ever More

Jermaine gave me the best experience i’ve ever had purchasing a new lease on a car. He was knowledgeable, understanding, and he made my experience hassle free !!!! would 10/10 recommend.. you will not purchasing a new lease on a car. He was knowledgeable, understanding, and he made my experience hassle free !!!! would 10/10 recommend.. you will not be disappointed working with him and Rockland Jeep! More

Very easy to work with, friendly staff and smooth process This dealership is all around best in customer service. Chris Dooney was willing to help and get the deal done to what i needed. Janny Perez was so ea This dealership is all around best in customer service. Chris Dooney was willing to help and get the deal done to what i needed. Janny Perez was so easy to work worth, explained everything in detail and just made the total experience perfect. More

Excellent leasing experience in April. Nick listened & helped us select the best trim for our needs. Mike made sure I got the financing & payment. Pleased with out purchase. helped us select the best trim for our needs. Mike made sure I got the financing & payment. Pleased with out purchase. More

Easiest Car buying process Chris Dooney made buying my Jeep Wrangler the easiest car buying I’ve ever experienced. No haggling or up selling. He bent over backwards to get me wh Chris Dooney made buying my Jeep Wrangler the easiest car buying I’ve ever experienced. No haggling or up selling. He bent over backwards to get me what I wanted. More

Lairs Talked to online salesman told him everything wrong with my trade in told him value and I even went lower then what was book value, he told me that th Talked to online salesman told him everything wrong with my trade in told him value and I even went lower then what was book value, he told me that they should be able to make that happen. Next day he had Salesman call me and go thru everything once again. Then we made agreement for purchase, drove 4 hours there with check in hand ready to go, after I get there they said they had to do walk around n get my miles. Came back in and wanted to offer me less then what we agreed upon. After I told them everything that was wrong with vehicle. Basically they got me down there to low ball me on my trade in. Worst part is we AGREED on trade in and I had check in hand ready to go. I wouldn’t buy here. More

Thieves and liars Took my car to rockland cjdr because of a faulty sunroof gasket. I thought it would have been covered by my aftermarket warranty. It wasn’t. Not the d Took my car to rockland cjdr because of a faulty sunroof gasket. I thought it would have been covered by my aftermarket warranty. It wasn’t. Not the dealership’s fault. However, they would not release my car to me unless I paid a $150 “diagnostic fee”, which I was not told about when I dropped it off . They didn’t diagnose anything since I told them the problem. They didn’t do anything to my car. No technician or mechanic touched it. On top of this, they are liars. They tried to sell me on an over $800 job, claiming I’d have to replace the entire glass because the gasket isn’t sold separately. I googled 2013 Dodge Durango sunroof gasket. You know what I found all over the place ? The gasket ! Sold separately ! So, not only are they thieves for holding my car hostage unless I paid a fee for them not doing anything, they are liars because they said I’d have to pay for a much more expensive job than necessary. Avoid this dealer at all costs. More