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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.6
5,655 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,655 reviews

June 28, 2021

I would highly recommend this dealership and even more Oliver with whom I had pleasure of dealing with. He was kind, professional and helpful with my many questions. He so went above and beyond and I am More

by dmauro1920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

dmauro1920 responded

This dealership was wonderful and I would recommend it to everyone. Oliver would be the bonus if you dealt with him.

Jun 28, 2021 -

dmauro1920 responded

This dealership was a pleasure to deal with and I had a great experience

Jun 28, 2021 -

dmauro1920 responded

Rockland is wonderful and they have caring workers especially Oliver who I dealt with

Jun 29, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Hi there, thank you so much for the wonderful feedback for our team! We're glad to know you had a positive experience. Let us know if there is anything else we can do for you.

June 11, 2021

Avoid this place. I recently bought a car from them and was taken advantage of with slimey fast stereotypical car sales tactics. I was unassuming this was the nature of this dealership being it’s not some More

by JeepGC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Pang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Begins
June 08, 2021

The most unprofessional experience I have had to date. All this Salesman cares about is.. THE SALE. DO YOUR SELF A FAVOR AND GO ANYWHERE BUT HERE. THIS ESTABLISHMENT LACKS , RESPECT , COMMUNICATION, A More

by bootcountry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Cestero Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Buckley
May 19, 2021

Tim made this one of the easiest purchases I have ever made at a car dealership. We showed up 30 minutes before closing on a Sunday and he stayed with us until we were completely finished. After the purch More

by romanjr66
Recommend Dealer
Yes
Employees Worked With
Chris Trois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Buckley
May 20, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback! We are happy to know that you had an easy car-buying experience with us and with the help of our team, especially Tim and Chris! We value your business at Rockland Chrysler Dodge Jeep RAM, and we hope that you will continue to visit us.

May 10, 2021

The service dept is the absooute worst. I will drive 30 miles to a different deal to not have to use the service dept. I have had over 5 bad expericences with them. 3 times they could not even fix a door More

by lance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont know
May 27, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Lance, I appreciate that you took a moment to leave us your feedback. I would like to learn more about your impressions of the Rockland Chrysler Dodge Jeep Ram Service Department. Please reach out to me at your soonest convenience. I hope to work toward a resolution with you and earn back any potential future business. Thank you, Bill Skorvanek Service Director wskorvanek@RocklandCDJR.com 845-627-3700, ext.354

May 27, 2021 -

lance responded

Not sure what you can do. You guys are a volume shop who does not take pride in customer service. I would not be saying this if this was the first time. It has literally been over 4 different times I have had issues and the one time I did not I got home only to find out the issue I paid you to fix was not fixed. If you take in someones car and then 10 min later while I am getting in a uber say hey we cant take your car you dont have an appointment.. That is crazy. I never said I had an appointment. My car was written up and taken in. Just shameful.

May 05, 2021

My ailment was out from day one i purchased the truck. Wont cover ailment Need oil change they dont give loaner so i cant even get my free oil change. Among other things . Jermaine was great to work with More

by Hobie205
Recommend Dealer
No
Employees Worked With
Jermaine Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I take your feedback seriously and would like to connect with you to better address your recent experience with us. Will you please contact me when you are free? Thank you. Best, Bill Skorvanek Service Director wskorvanek@RocklandCDJR.com 845-627-3700, ext.354

May 04, 2021

Billy Skorvanek should not be Service director very unprofessional, should be parking cars.... Kevin on other hand very professional. Should have Bills job! if previous owner Livio was there Bill wou More

by danm
Recommend Dealer
No
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Skorvanek
May 21, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I take your feedback very seriously and would appreciate the opportunity to learn more about your feedback regarding your service experience here. Please reach out to me with your preferred contact details. I hope to connect with you soon. Best, Bill Skorvanek Service Director wskorvanek@RocklandCDJR.com 845-627-3700, ext.354

April 22, 2021

The Service Dept is the ABSOLUTE WORST!!! After buying my Jeep Grand Cherokee 3 years ago and MULTIPLE engine issues, which one supposedly was NOT covered by warrant, I ended up trading car back to them for More

by Tatohevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brooks Thompson
May 05, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

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April 16, 2021

It is the worst dealer ship in the whole world they are bunch of thieves they are not honest and I don’t recommend this dealer to nobody do not go there for nothing not even for service buying cars not eve More

by Sampro1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Pearlmutter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Dooney, Nicholas Salamon, William Skorvanek, Michelle Clark
May 05, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

We take our customer service very seriously and this review is not a reflection of the service that we provide. I would like to speak with you regarding your experience and am confident that we can help you with anything that you may need. Sincerely, Chris Dooney General Sales Manager cdooney@RocklandCDJR.com 845-627-3700, ext. 352

April 15, 2021

I took my 2018 Grand Cherokee in for rust on the hood. I met with Wayne Schneider in service. He was great. Took pictures of the problem and arranged for the body shop to make the repair. I dropped my vehic More

by mfallon59
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
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