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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,697 Reviews

2,697 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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July 27, 2025

Prices are ridiculous. Quoted $1800 for brakes. I had them done elsewhere for $1000. Felt the service manager was trying to upsell. More

by nealjonmills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
Jul 28, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We value your satisfaction and appreciate you taking the time to share your experience. We would like the opportunity to discuss your recent visit with our Service Department regarding the quote you received to change the brakes on your vehicle. Please give me a call at your earliest convenience. Sincerely, Maria Capello Customer Relations Manager (845) 405-7698

July 26, 2025

Made an apt but waited days to check out vehicle then me 300 to just look at it which took them 15 mins. More

by Trob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We value customer satisfaction and appreciate you sharing your experience. I would like to speak with you about your recent visit with our Service Department, focusing on the wait time encountered and the cost of services. Please call me at a time that is best for you. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

July 25, 2025

Going to Rockland Chrysler Dodge Jeep Ram has always been a positive. Professional experience. Today was the same. My car service was completed sooner than promised which is always a plus. My Service advisor More

by Wingarci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Dupper
Jul 25, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with Rockland Chrysler Dodge Jeep Ram. We're glad to hear that our team consistently meets your expectations, and that the service was prompt. We appreciate your feedback and look forward to continuing to serve you well.

July 24, 2025

I’ve been to different dealership but Rockland Chrysler Dodge Jeep ram is the worst dealership . The service department is terrible. My experience there was horrible and they steel from the customer the wa More

by yngridp85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

"Very upfront with all the information—no B. S. And that’s something I really appreciate, especially since most other dealers aren’t nearly as honest or transparent." More

by w.morrobel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Trois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for appreciating our honesty and transparency at Rockland Chrysler Dodge Jeep Ram. We're glad to have made such a positive impression on you.

July 22, 2025

Pleasure to deal with Brendan. He answered all my question and made sure my vehicle left in top shape. Looking forward to my service appointment 😊. More

by jimmyfleurismond
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan D.
Jul 23, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're glad you had a great experience with our team. Thank you for choosing Rockland Chrysler Dodge Jeep Ram.

July 21, 2025

Terrible service manager. Very defensive and not a at all customer focused. I took my 2024 Jeep 4xE in for regular maintenance and a check engine light. I left my Vehicle on More

by billyfgarcia
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Brandon in service always usually helps me. Goes over everything and keeps me updated during my wait. More

by mary_izzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 16, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're glad to hear our team made your visit a positive one. Thank you for sharing your experience with Rockland Chrysler Dodge Jeep Ram.

July 15, 2025

Great customer service, great technicians! Highly recommended. Got my oil change done in 1 hour More

by DEANNACAVALIERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic in service
Jul 15, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for recommending Rockland Chrysler Dodge Jeep Ram. We are happy to hear our team took care of your oil change efficiently. Take care!

July 15, 2025

My service Advisor, Daniel was open, honest and transparent regarding the service and pricing. It was a refreshing experience. More

by REVOLVA.MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Patalio
Jul 15, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your feedback about our team at Rockland Chrysler Dodge Jeep Ram. Glad we could provide a refreshing experience for you.

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