Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,697 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
Prices are ridiculous. Quoted $1800 for brakes. I had them done elsewhere for $1000. Felt the service manager was trying to upsell. Quoted $1800 for brakes. I had them done elsewhere for $1000. Felt the service manager was trying to upsell. More
Made an apt but waited days to check out vehicle then me 300 to just look at it which took them 15 mins. 300 to just look at it which took them 15 mins. More
Going to Rockland Chrysler Dodge Jeep Ram has always been a positive. Professional experience. Today was the same. My car service was completed sooner than promised which is always a plus. My Service advisor a positive. Professional experience. Today was the same. My car service was completed sooner than promised which is always a plus. My Service advisor was Brendan Dupper he is always on point and explains in full as to what is being done and what I will need done in the future. More
I’ve been to different dealership but Rockland Chrysler Dodge Jeep ram is the worst dealership . The service department is terrible. My experience there was horrible and they steel from the customer the wa Dodge Jeep ram is the worst dealership . The service department is terrible. My experience there was horrible and they steel from the customer the way they did with me. Customer who goes there just be careful with the service manager and anybody else there don’t trust them. More
"Very upfront with all the information—no B. S. And that’s something I really appreciate, especially since most other dealers aren’t nearly as honest or transparent." S. And that’s something I really appreciate, especially since most other dealers aren’t nearly as honest or transparent." More
Pleasure to deal with Brendan. He answered all my question and made sure my vehicle left in top shape. Looking forward to my service appointment 😊. He answered all my question and made sure my vehicle left in top shape. Looking forward to my service appointment 😊. More
Terrible service manager. Very defensive and not a at all customer focused. I took my 2024 Jeep 4xE in for regular maintenance and a check engine light. I left my Vehicle on Very defensive and not a at all customer focused. I took my 2024 Jeep 4xE in for regular maintenance and a check engine light. I left my Vehicle on July 3rd and it was ready by July 7th. No issues as it was a long weekend. The problem for me is they could not explain properly why 61 miles was put on my Jeep. There own service receipt said they needed to test drive it at least three times greater than 15 mph for 5 minutes each time. I am xxxx good at math and that does not even come close to equaling 61 miles. Instead of a customer first mentality the service manager read me T&Cs with no attempt at any reasonable explanation of why that many miles was needed to ensure a check engine light would not come back on even when the log data said there was no issues. More