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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,619 Reviews
Call Service Center (845) 627-3700

2,619 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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April 22, 2023

All good with the car issues and the other things we needed were taken care of More

by philipzoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Roberts
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for your wonderful review and rating. We are so glad you had a good experience and we are always here at Rockland Chrysler Dodge Jeep Ram to help again.

April 22, 2023

More communication needed from the service department with updates. Returning calls also needs to be focused on more as well. Offering the use of a loaner car should be done as well if vehicle is going t More

by jaredcar24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan St. Germain
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thanks for the review, your feedback is truly appreciated. We aim to provide the best service for our customers in our Service Department. Please reach out to me directly so we can further discuss this. It's our hope to welcome the opportunity to provide you with excellent service in the future. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

April 22, 2023

I always have great faith when I drop my vehicle to Rockland Chrysler Dodge Jeep RAM it will be well taken care of. With a caring advisor like Allan, I am always fully aware of the process before and a More

by HIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Giddins
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for your heartfelt review. We are thrilled to have earned your trust at Rockland Chrysler Dodge Jeep Ram and it is wonderful that our Service Team never disappoints. Have a great day.

April 22, 2023

I love coming to get my car service most wonderful advise and the work with you for everything More

by lorimiller28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad you enjoyed a great experience working with our Service Team at Rockland Chrysler Dodge Jeep Ram. Thank you for your wonderful review and for trusting us with all of your automotive needs. We are here if you need any further assistance.

April 21, 2023

Kevin and the team were terrific! The service was fast and efficient and Kevin was very helpful throughout the process. The free wifi was helpful so I could work from the waiting lou More

by mtoubin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for sharing your heartfelt review of Rockland Chrysler Dodge Jeep Ram. We are ecstatic to learn that our Service Team provided you with efficient, helpful assistance. It is great that you enjoyed our waiting area as well, we are glad you were comfortable. Have a great rest of your day.

April 21, 2023

Enjoyed the experience of buying my first jeep and everyone was very friendly but I would like to be able to schedule a oil change More

by jlworld13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we are thrilled that you had a great first Jeep-buying experience at Rockland Chrysler Dodge Jeep Ram. Thank you for your fantastic feedback, we congratulate you on your purchase and welcome you back anytime.

April 21, 2023

By far the best in my opinion,Joey was my salesman and was very caring with all my needs. David in service has amazing hearing and fixed my issues on the spot. These guys do all they can to make sure More

by Linda18814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Linda, we are thrilled to learn that you had great experiences with our Sales and Service Teams at Rockland Chrysler Dodge Jeep Ram. Thank you so much for your kind review, we look forward to assisting you again someday. Take care.

April 21, 2023

The drop of was quick. Service was great. The staff all friendly. Great improvements. Will come again More

by Ms. LH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot names but everyone was 5 star
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the great review of the Service Team here at Rockland Chrysler Dodge Jeep Ram. We are glad to see that our team continues to provide our customers with great service every day.

April 21, 2023

Excellent service! John Garcia was great - went above to get info for me! Would recommend asking for John. More

by dlg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garcia
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for your fantastic feedback. We are happy that our team at Rockland Chrysler Dodge Jeep Ram provided you with a great experience, and we appreciate your recommendation. Please let us know if you need anything at all.

April 21, 2023

We had an awesome experience at Rockland Chrysler Dodge Jeep and Ram. We brought out car in with a number of issues that we had tried to work with other dealers on but they refused. Rockland went over an More

by mattbutkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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May 02, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for sharing your amazing review of Rockland Chrysler Dodge Jeep Ram. We are so glad you had an awesome experience with our Service Team and we are happy they went above and beyond to help. Please don't hesitate to reach out if you need anything else.

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