Rockland Chrysler Dodge Jeep RAM - Service Center

Good customer service but poor repair results. Poor technical knowledge on certain technical aspects. Excessive labor time charged on repairs. Excellent in their efforts to appease the customer. Poor technical knowledge on certain technical aspects. Excessive labor time charged on repairs. Excellent in their efforts to appease the customer. More

Kevin is always knowledgeable and easy to talk with. My car was done in less time than expected. All good! My car was done in less time than expected. All good! More

Held my vehicle for warranty work over 35 days. This was completely unacceptable. Communication was minimal if at all some weeks. I had to call to receive updates. No one ever called to update me. This was completely unacceptable. Communication was minimal if at all some weeks. I had to call to receive updates. No one ever called to update me. The worst dealership experience I ever had. They kept blaming Chrysler; Chrysler kept blaming them. Absolute joke. I hope I never set foot in the dealership again. Would not recommend this dealer to anyone. Ever, More

I had a sudden major oil leak, which was diagnosed and repaired quickly to my great satisfaction. Kevin kept me informed of progress and status with my extended service plan, and was very thorough in giv repaired quickly to my great satisfaction. Kevin kept me informed of progress and status with my extended service plan, and was very thorough in giving me detailed answers to my questions that came up along the way. I have had service from this dealer on several occasions with another Dodge, all with great satisfaction. I would highly recommend this dealer service to anyone. More

Very well handled easy drop off method a pleasure to do business there Nice friendly staff always to greet you business there Nice friendly staff always to greet you More

I have almost 3 years with my jeep and this dealer has resolved all the problems I had with the vehicle until now. resolved all the problems I had with the vehicle until now. More

Brendon was very helpful, he kept me updated throughout the time my bloat was in the shop. the time my bloat was in the shop. More

Service people were courteous, friendly and efficient. Would recommend to use Jeep service every time. Would recommend to use Jeep service every time. More

Could not get parts, no loaner car had car for 12 days, warranty people were no help and very rude warranty people were no help and very rude More