Rockland Chrysler Dodge Jeep RAM - Service Center

Great service great at recommending service for my Jeep help resolve the issue of with car help resolve the issue of with car More

Extremely Poor Customer Service. The vehicle information systems stated #2 Valve Misfire. The diagnostic had taken 60 hours to complete. The extended warranty took 72 hours, includin The vehicle information systems stated #2 Valve Misfire. The diagnostic had taken 60 hours to complete. The extended warranty took 72 hours, including weekends. Once the diagnostic plan and warranty outcome was confirmed, the repairs took 20 days to complete. The initial adviser went out for a medical reason which was disclosed on his voice mail with a referral to another adviser who never returned my calls. Upon arrival at the vehicle, I was told to see the cashier. To this date, no one explained what was actually done. I referred to the recipe to see what was performed. I called the adviser and left a message in regard to the three wire harnesses left resting on the engine block. The harness clips were removed and not replaced. Again, no one returns my calls. This is the poorest service I have ever received at a dealership. I think it is time to transition to another brand of vehicles. More

Kevin was very professional and didn't keep me waiting. He told me the approximate time and was correct. Fast and Friendly! He told me the approximate time and was correct. Fast and Friendly! More

Everyone was pleasant. Waiting room was comfortable. I came in for an oil change and it didn’t take too long. Waiting room was comfortable. I came in for an oil change and it didn’t take too long. More

friendly, curtious ;service was very good and the dealership was clean and everyone was nice dealership was clean and everyone was nice More

Allan always makes me feel comfortable and taken care of. He's the best thing you have going there. He's the best thing you have going there. More

Anthony was great! He helped out right away and was very efficient with everything!!! Overall an excellent experience! He helped out right away and was very efficient with everything!!! Overall an excellent experience! More

Friendly staff and work done on time. nice waiting room with comfortable seats and clean toilets nice waiting room with comfortable seats and clean toilets More

No wait and efficient. Kevin was friendly and took care of my jeep. Thank you Kevin was friendly and took care of my jeep. Thank you More

He convinced me. First time meeting him last week. Great service and care. Thanks Anthony Duke. First time meeting him last week. Great service and care. Thanks Anthony Duke. More