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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,664 Reviews

2,664 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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February 01, 2025

I had a sudden major oil leak, which was diagnosed and repaired quickly to my great satisfaction. Kevin kept me informed of progress and status with my extended service plan, and was very thorough in giv More

by marka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your positive feedback. It's great to hear that our team provided you with thorough service and clear communication regarding your vehicle's oil leak repair. We appreciate the recommendation and are glad to know we've consistently met your expectations.

February 01, 2025

horrible service from top management. . No customer service skills. They never answer the phone for anything as well. More

by avalos1146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Very well handled easy drop off method a pleasure to do business there Nice friendly staff always to greet you More

by bacrowlsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the kind words. We're pleased to hear about your positive experience with our team at Rockland Chrysler Dodge Jeep Ram.

January 31, 2025

I have almost 3 years with my jeep and this dealer has resolved all the problems I had with the vehicle until now. More

by anabel172607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for trusting Rockland Chrysler Dodge Jeep Ram with your vehicle. Your continued support means a lot to us, and we appreciate your loyalty!

January 29, 2025

Brendon was very helpful, he kept me updated throughout the time my bloat was in the shop. More

by ruti21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Feb 02, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We always appreciate hearing feedback about our team at Rockland Chrysler Dodge Jeep Ram. Glad to know you felt well-informed during your visit. Thank you for sharing your experience.

January 29, 2025

Service people were courteous, friendly and efficient. Would recommend to use Jeep service every time. More

by cd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearlmutter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Cestero Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Mancias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon from Service
Jan 30, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the kind words. We appreciate your recommendation and look forward to helping you with your Jeep needs at Rockland Chrysler Dodge Jeep Ram.

January 25, 2025

Could not get parts, no loaner car had car for 12 days, warranty people were no help and very rude More

by esola22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Bishop
Jan 30, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your feedback. I would like the chance to speak with you about your recent experience with our Service Department regarding the availability of parts and a loaner vehicle, as well as the level of customer care that you were provided with. If you would, please give me a call at a time that works best for you. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

January 23, 2025

I brought My 2021 jeep in because after 37k miles it had a transmission issue. Unreal. It took 22 days to fix because they were waiting on a part. A jeep dealer can’t get a jeep part immediately? Numerous More

by jtdrummer23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Dooper
Jan 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us. I would like the chance to speak with you about your recent experience with our Service Department regarding the subsequent wait time and the quality of communication you received in regard to the transmission repair on your 2021 Jeep. Please give me a call at a time that is best for you so we can discuss this matter further. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

January 23, 2025

Very happy with my experience with sales and service team for over 35 plus years More

by jillfking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Dupper
Jan 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for being a loyal customer of Rockland Chrysler Dodge Jeep Ram. We appreciate your continued support and are glad to serve you through the years.

January 23, 2025

Very good service and was happy, great people. ...I have been a customer for many years and always had a good experience............................................................................ More

by MARIA.MARAKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Jan 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your loyalty to Rockland Chrysler Dodge Jeep Ram. We're glad you continue to enjoy your experiences with us. Take care until next time!

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