Rockland Chrysler Dodge Jeep RAM - Service Center

The service department need better communication other dealers text you or call you the day before to remind you about you appointment and even for a simple oil service other dealership will return your c dealers text you or call you the day before to remind you about you appointment and even for a simple oil service other dealership will return your car wash. More

Customer service was excellent! The staff was very accommodating. I didn’t have to wait long. This is by far the best dealership!! Keep up the great work!! This is why I’m a loyal c The staff was very accommodating. I didn’t have to wait long. This is by far the best dealership!! Keep up the great work!! This is why I’m a loyal customer, I’ve purchased four vehicles from this dealership. More

Kevin Bishop from the service department took great care of me as always. It’s a pleasure working with the Rockland Dodge family. of me as always. It’s a pleasure working with the Rockland Dodge family. More

Kevin was awesome! !! I appreciated the kindness and how attentive he was! Also enjoyed some tips on where to go as I was an out of towner taking care of my elderly fath !! I appreciated the kindness and how attentive he was! Also enjoyed some tips on where to go as I was an out of towner taking care of my elderly father’s jeep! Thank you!! More

My new car broke down. Major repairs but they gave me a car to use while mine was being repaired Major repairs but they gave me a car to use while mine was being repaired More

Overpriced and my vehicle which I leased from there has been issue after issue with no resolve. been issue after issue with no resolve. More

DEALERSHIP Would not accept phone call from Chrysler Financial looking to address warranty issue. I brought in Jeep wrangler with 36,195 miles due to death wobble. A known issue and one that first occur Financial looking to address warranty issue. I brought in Jeep wrangler with 36,195 miles due to death wobble. A known issue and one that first occurred two weeks ago. I waited for my service appointment and was told that because I was over 36,000 miles it would not be under warranty (which is comical). Anyway I contacted Chrysler Financial and while on the phone with them - the representative attempted contact Rockland Jeep. The Chrysler representative was told that the service advisor I just spoke with was not in! Unbelievable. So the Chrysler rep then told me not to worry and that all would be made good. So on that I authorized Jeep Rockland to make the death wobble repair. Now I’m working with Chrysler. They are trying to be helpful but this process is a mess. I was also told by Rockland that if I had bought the at there - they would be able to work with me. I originally got the car from Dar Cars in Maryland. I certainly will not get my next JEEP at Rockland. More

Everyone at Jeep was super professional and kind and did a great job with my Jeep! a great job with my Jeep! More

Terrible customer service brought my car in for a problem they never found it and told me if it happens again to come back when I had a video of the problem Management did not want to help at all. Guess I ha they never found it and told me if it happens again to come back when I had a video of the problem Management did not want to help at all. Guess I have to work with corporate More

Explained the process and all that would be done to the vehicle. Very nice, kind and professional. vehicle. Very nice, kind and professional. More