Rockland Chrysler Dodge Jeep RAM - Service Center

Always a pleasure dealing with Brendan, nothing but straightforward honesty. Have seen a vast improvement since his arrival. straightforward honesty. Have seen a vast improvement since his arrival. More

Kevin was professional and informed me of my options and keep me informed of the status. Staff is helpful over all. keep me informed of the status. Staff is helpful over all. More

Managment were non existent when trying to find resolutions to multiple issues. They left junior staff deal with issues without decision making . Thw worst experience of my adult life when dealin resolutions to multiple issues. They left junior staff deal with issues without decision making . Thw worst experience of my adult life when dealing with vehicles and I have been through most "main" dealerships . If I could leave a negative rating ,I would . More

Always a good experience at Rockland CDJR. Took me right in and got car back quickly. Took me right in and got car back quickly. More

Great customer service and good knowledge and also the staff are very helpful and friendly great job great service thank you guys staff are very helpful and friendly great job great service thank you guys More

The Service center, Service Representative and Technicians worked tirelessly to try and figure out the issue I brought my vehicle in for. Technicians worked tirelessly to try and figure out the issue I brought my vehicle in for. More

Very nice experience the staff was great the service was great and did not take long thank you great and did not take long thank you More

Kevin Leahy was outstanding. However, I have an issue with being charged a $295 diagnostic charge up front. The problem isn't so much about the $295, but the fact that my repair However, I have an issue with being charged a $295 diagnostic charge up front. The problem isn't so much about the $295, but the fact that my repair ended up being a blown fuse (probably a $50 repair). In the end, they still charged me $295 for the service/repair. They even made me pay for the part (extra $12 dollars....lmao). This is Highway robbery at its best. I understand charging a diagnostic up front. For repairs that require more work, that diagnostic will be credited back to you. It also prevents clients from getting a free diagnosis and then going elsewhere to get the vehicle fixed. I wouldn't want to put work into something and not get paid. Firestone 100% would not have done that. In the end, Kevin did give me a $20 credit which I am grateful for, but please do not take your car there unless you know what the issue is, and that the repair will cost more than $295. Sorry, but I have to make this known. Jeep, Chrysler, Dodge of Rockland (and especially the management) dropped the ball here, and they look bad for doing it More

I had a great explanation bring my car in gor service. Thanks for your help Thanks for your help More

Brendan was extremely helpful. There was an issue originally with my car and he went out of his way to make sure I got in as soon as possible. Thanks again! There was an issue originally with my car and he went out of his way to make sure I got in as soon as possible. Thanks again! More