Back

Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,732 Reviews

2,732 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

Sort by
August 25, 2024

Shop was Clean, the crew professional, courteous and attentive. Awesome coffee machine, and comfortable waiting area. More

by doncartage25
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin bishop
Aug 28, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Glad to hear you enjoyed our clean shop, courteous crew, coffee machine, and comfortable waiting area at Rockland Chrysler Dodge Jeep Ram. Thanks for the great review! We appreciate your business.

August 25, 2024

The estimated length of time the service will take is rarely accurate. The service agent was excellent to deal with, but the actual service usually falls short. More

by rocklisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
Aug 28, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you sharing your feedback and are pleased to know your Service Technician provided you with excellent service. Please feel free to reach out to me at a time that is convenient for you to discuss the length of your service time and your 3-star rating. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

August 24, 2024

Very good service salesman was fantastic. Truck is good always a good expert. We will come agajn More

by sidayaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram is pleased our team provided you with good service. Enjoy your truck. We appreciate your kind words and look forward to assisting you again.

August 22, 2024

I went in for my recall service on my jeep wrangler. I wasn't given a time frame when I'm going to get my car back but it took about 5 days excluding sunday. I wish they were able to provide me a renta More

by dardevera
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 23, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate the feedback on your recall service for your Jeep Wrangler. We're glad you were satisfied with the repairs and customer service at Rockland Chrysler Dodge Jeep Ram. If you would like to discuss anything further, feel free to reach out to us directly.

August 21, 2024

Using the express service lane to get my Jeep's oil change without an appointment made a huge difference in my ability to maintain my car. Everyone I encountered was friendly, experienced and concerne More

by jbetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Leahy
Aug 23, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind words about our express service lane at Rockland Chrysler Dodge Jeep Ram. We're pleased to hear our team could assist you efficiently and comfortably. Wishing you safe travels!

August 21, 2024

T o o e x p e n s I v e c e c a n’t afford your prices More

by patnadd
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
Aug 23, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Greetings, Our top priority here at Rockland Chrysler Dodge Jeep Ram is customer satisfaction. I would like to speak with you about your recent visit regarding the prices. Would you please give me a call at your earliest convenience? I look forward to speaking with you. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

August 21, 2024

Went from excellent to the worst after ownership change. Overcharging and lying abound. Go elsewhere!!!! More

by Horrible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
Aug 23, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like the chance to learn more about your recent experience here at Rockland Chrysler Dodge Jeep Ram. Please call me directly so we may discuss this in greater detail. Sincerely, Maria Capello Customer Relations Manager (845) 405-7698

August 21, 2024

Nice waiting room, 2 hours for inspection and oil change. Professional staff and they were courteous. More

by kfdulak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Leahy
Aug 23, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for sharing your experience with the inspection and oil change at Rockland Chrysler Dodge Jeep Ram. Glad you appreciated our professional staff and waiting room. Take care!

August 20, 2024

Great experience salesman worked very hard to make the deal. Trade in of old lease into new lease More

by FCMFD384
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram appreciates your feedback. We’re glad to hear you had a great experience with our team during the trade-in and new lease process. Best wishes with your new vehicle.

August 19, 2024

The service was good. The people are very nice and helpful. The service took a little longer than the estimated time but everything went well. More

by macmike29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Leahy
Aug 20, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram appreciates the feedback. Glad to hear everything went well with your service.

...
48
...