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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,640 Reviews

2,640 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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April 27, 2024

No communication and terrible service. Every time we bring our car in for service it’s a nightmare More

by mpcahill623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about your recent visit to our Service Department. We pride ourselves on the high-quality standards we maintain here at Rockland Chrysler Dodge Jeep Ram, and I would appreciate the opportunity to speak with you about your feedback. Could you please contact me when it is convenient for you so we can discuss this matter in greater detail? Thank you, Maria Capello Customer Relations Manager (845) 405-7698

April 26, 2024

"Exceptional service, from start to finish. They've taken care of me today, and every day." More

by sephoraplacide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We're pleased to hear your experience at Rockland Chrysler Dodge Jeep Ram has been consistently good. Your satisfaction is our top priority, and we'll always be here ready to assist you. Thank you for the review.

April 26, 2024

Not the fault of any employees but I renewed my lease for new vehicle and a month later my check engine light is on. I apparently had a faulty fuel injector. It is quit concerning considering the car is bran More

by daronwd
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your review with us at Rockland Chrysler Dodge Jeep Ram. Our goal is to ensure that every guest receives high-quality service. Please feel free to reach out to us directly if you would like to discuss your vehicle or our booking process. Thank you. Best regards, Maria Capello Customer Relations Manager (845) 405-7698

April 26, 2024

Got no where with service department bunch of Horse salesmen , charged me three hundred dollars for nothing ! More

by chuckroemer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us here at Rockland Chrysler Dodge Jeep Ram. I would like the opportunity to learn more about your recent visit to our Service Department. Please contact me so we can discuss this matter in greater detail. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

April 26, 2024

Service dept is mismanaged. Kevin leahy doesn't answer his telephone and doesn't return calls if you leave a message. He is rude and dismissive of customer concerns. The used ca More

by ad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Mancias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Mr. Davis, Our service team takes all customer concerns seriously and strives to provide the highest level of service. If you would like to discuss this further, please contact me at your earliest convenience. Thank you, Maria Capello Customer Relations Manager Direct: 845-405-7698

April 25, 2024

Very professional. Chris Gunst was great once again. He knew exactly what is was looking and what price point I needed. The facility was very accommodating More

by PJD32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Gunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

It's great to know our team, particularly Chris, was able to accommodate your needs at Rockland Chrysler Dodge Jeep Ram. Let us know if there's anything else you require.

April 25, 2024

The staff is always very friendly and helpful. They keep you informed of the progress of your vehicle and recommend any other services that may be needed. More

by mvinci2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your kind review. It's vital to us at Rockland Chrysler Dodge Jeep Ram that our customers remain knowledgeable about their vehicle needs. Your satisfaction is our team's top goal.

April 25, 2024

Kevin was up front and honest with the service and the progress on my car. Also walked me through the contract with a service coupon. Super courteous and super professional. More

by JDELMENDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your feedback about the transparent service and assistance you received at Rockland Chrysler Dodge Jeep Ram. Honesty from our team is paramount; it's great to hear that they guided you well. Thanks for choosing us for your car needs.

April 24, 2024

Work was explained and resolved in a timely and professional manner. I will continue to use this dealership for all my maintenance and repairs. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bishop
Apr 29, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your trust in Rockland Chrysler Dodge Jeep Ram for all of your maintenance and repairs. It's good to hear our team was able to assist you professionally. Thank you for your 5-star review.

April 24, 2024

Everytime I buy my car here i love it. The service is top tier. And I always get all of my questions answered with ease . Best dealership in NY More

by Grace m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Mancias
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

At Rockland Chrysler Dodge Jeep Ram, we're glad to meet your needs consistently. It's wonderful that you trust us with your purchases and inquiries. We appreciate being heralded as the best in NY.

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