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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,665 Reviews
Call Service Center (845) 627-3700

2,665 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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May 01, 2024

Bought a certified used Jeep from this dealer and it ended up back in the shop twice within the first 3 weeks. They also charged me a $100 deductible for work that should have been resolved before selli More

by ectomorph1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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May 03, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is our top priority. I would like to speak with you about your recent experiences with our Service Team regarding the work done on your Jeep. Please reach out to me at your earliest convenience. Sincerely, Maria Capello Customer Relations Manager (845) 405-7698

May 01, 2024

Same-day services is awesome. The wait time was minimal., staff always friendly and helpful More

by vewarren1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Count
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy to hear that our same-day services, minimal wait times, and friendly staff made your experience with Rockland Chrysler Dodge Jeep Ram a pleasant one. Thank you.

May 01, 2024

Great people , sweet and awesome people to help with my car. Thank you so much More

by megzalfonsobookings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your kind words about our team at Rockland Chrysler Dodge Jeep Ram. Thank you for the positive review and 5-star rating.

May 01, 2024

Service was good. My service advisor was Kevin Bishop. Kevin was very helpful, he explained me everything clearly. He even helped me with coupon. Thanks Kevin! More

by amiranma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bishop
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May 03, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We're appreciative of your feedback on our team's dedication to clear communication and service. Observing your satisfaction ensures Rockland Chrysler Dodge Jeep Ram is heading in the right direction. Many thanks for sharing.

May 01, 2024

Kevin Leahy was extremely helpful and informative throughout my service experience at Rockland Chrysler Jeep Dodge. More

by brian.mcnamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your kind words about the service provided at Rockland Chrysler Dodge Jeep Ram. It's great to hear that our team was able to assist you extensively and effectively during your visit.

May 01, 2024

Tommy Mallia made it very comfortable and the wait was very minimal nice dealer ship More

by LLUMP99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mallia
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May 03, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We're pleased your visit to Rockland Chrysler Dodge Jeep Ram was comfortable. Minimal waits make such a difference, don't they? We hope the comfort continues on the road now too!

May 01, 2024

the dealership worked with me to make my request and helped me very much., Over all very happy with my experience More

by chrisdesanctis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We're pleased to know that Rockland Chrysler Dodge Jeep Ram was able to meet your requests and contribute positively to your overall experience. Your satisfaction is our aspiration. Thank you for the feedback.

May 01, 2024

Customer service was wonderful. Waiting area was very accommodating, had amenities, and the wait time for the recall was very manageable. More

by jenniferzucaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate the positive feedback here at Rockland Chrysler Dodge Jeep Ram. We strive to make every wait comfortable and efficient. Thank you for recognizing our efforts.

April 30, 2024

The staff was courteous and professional. I didn’t have a long wait when I arrived or long process with the recall. More

by mikepoole39
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your review. At Rockland Chrysler Dodge Jeep Ram, we aim to make the recall process as smooth and efficient as possible for our customers. Thank you for acknowledging our staff's professionalism.

April 30, 2024

Great customer service. Very welcoming and helpful. They did everything they said they would. It was also done really fast More

by ALEX.DAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We're glad that you found our service prompt and helpful at Rockland Chrysler Dodge Jeep Ram. We strive to meet expectations, so thank you for validating our efforts.

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