Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,714 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
On my last visit I did an oil change, 75K service, A/C recharge, changed tires and addressed suspension noises thru Max Care contract and also pointed out that my phone still disconnects from CarPlay even recharge, changed tires and addressed suspension noises thru Max Care contract and also pointed out that my phone still disconnects from CarPlay even though my radio was replaced in the past at Rockland CJDR. Had to bring my vehicle back two times to re-balance the tires, steering wheel was off-center My steering wheel is still shaking on the curves, steering column is making squeaky noises. Suspension makes noises worse than before. A/C is making hissing noises which it did not before. My phone still disconnects from CarPlay. Feel that I brought you a vehicle with 76K miles and got it back with 150K miles. More
Poor communication throughout. The service was not completed correctly and we were made to wait as they could not find our car The service was not completed correctly and we were made to wait as they could not find our car More
Kevin was very transparent and helpful in getting the repairs completed promptly. He kept me informed and made the process of getting a rental seamless. repairs completed promptly. He kept me informed and made the process of getting a rental seamless. More
Very professional staff willing to answer all questions. Highly recommend this particular dealer ship excellent Highly recommend this particular dealer ship excellent More
Kevin has been my service advisor on multiple occasions. He is always professional. He respects the customer’s choices regarding optional services. Communicates clearly. Keeps me posted regarding the status He is always professional. He respects the customer’s choices regarding optional services. Communicates clearly. Keeps me posted regarding the status of my vehicle. I find the service department tries to handle repairs as quickly as possible. I recommend this dealership and I recommend working with Kevin for your service needs. More