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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,714 Reviews

2,714 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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June 02, 2025

Always a pleasure. Great place. Highly recommend them for all automotive needs. Fast, clean fair! Ask for Brendan More

by bdupper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Jun 03, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the great feedback. Our team at Rockland Chrysler Dodge Jeep Ram appreciates your recommendation.

June 02, 2025

On my last visit I did an oil change, 75K service, A/C recharge, changed tires and addressed suspension noises thru Max Care contract and also pointed out that my phone still disconnects from CarPlay even More

by ylupachov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Appreciate Dave shopstuart coming on a test ride with me.
Jun 05, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us here at Rockland Chrysler Dodge Jeep Ram. I would appreciate the chance to speak with you about your recent visit to our Service Department regarding the condition of your vehicle after repairs were completed. Please contact at a time that is convenient for you so we can discuss this matter in greater detail. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

June 01, 2025

Very courteous and quick service. Waiting area is very pleasant and accommodating as you wait for your car to be serviced. More

by emf919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Dupper (5 Stars)
Jun 02, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience. We're glad to know that our service and waiting area met your needs.

May 31, 2025

Brendan Dupper was very professional and courteous in responding to solving the problems with my vehicle More

by kcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Dupper
May 28, 2025

Poor communication throughout. The service was not completed correctly and we were made to wait as they could not find our car More

by OLOONEY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brendan dupper
May 28, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We’d like to take a moment address your recent review. We acknowledge that there was a miscommunication with paperwork concerning your wife’s oil change. As soon as we were informed, your wife was offered a complimentary oil change as a goodwill gesture—valued at $125. In addition, as per our follow-up conversation, we stressed to you that when we are at fault, we do the best we can to make a wrong right for our customers. In parting, customer satisfaction will always be our top priority. We wish you all the best in finding a service center that aligns with your expectations in the future. Maria Capello Customer Relations Manager

May 27, 2025

Kevin was very transparent and helpful in getting the repairs completed promptly. He kept me informed and made the process of getting a rental seamless. More

by VBREWSTER219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with our team at Rockland Chrysler Dodge Jeep Ram. We're glad to hear that everything went smoothly with your repairs and rental car process.

May 27, 2025

This dealership is at a convenient location. Staff members are courteous and the overall cleanliness of the dealership is great. More

by JHBOOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
May 28, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with Rockland Chrysler Dodge Jeep Ram. We appreciate your feedback and wish you well.

May 26, 2025

Very professional staff willing to answer all questions. Highly recommend this particular dealer ship excellent More

by Mc1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're glad to hear you had a positive experience with our team at Rockland Chrysler Dodge Jeep Ram. Your recommendation is greatly appreciated.

May 25, 2025

Kevin has been my service advisor on multiple occasions. He is always professional. He respects the customer’s choices regarding optional services. Communicates clearly. Keeps me posted regarding the status More

by Dr. Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind words and recommendation. We're glad to hear that our team consistently provides the professional service you expect at Rockland Chrysler Dodge Jeep Ram.

May 24, 2025

They were very friendly and helpful. Nicole was my service advisor whom answered all my questions/concerns. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole dedeoglu
May 26, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're so pleased our team could assist you at Rockland Chrysler Dodge Jeep Ram. If there's anything else we can do, let us know.

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