
Rockland Hyundai
West Nyack , NY
Filter Reviews by Keyword
By Type
946 Reviews of Rockland Hyundai
My Daughter Just Got Scammed They quoted 240 a month. Waited for hours. I (the father) left. She just got home and it is now 315 a month. Watch out for these guys.... they kne They quoted 240 a month. Waited for hours. I (the father) left. She just got home and it is now 315 a month. Watch out for these guys.... they knew her payment would be more, but they waited until just before closing to give her the news. She was there without a car and I have no cellphone.... and the salesman knew it. More
I got my Hyundai Elantra!!! This dealership is literally the best there is out there! I have been to quite a few dealerships throughout my car shopping history and none have ever This dealership is literally the best there is out there! I have been to quite a few dealerships throughout my car shopping history and none have ever helped and treated me the way the sales representatives did at this location. I received a phone call from them after doing some research online about trading in my old, broken down gmc envoy. After literally 10 minutes of contemplating whether or not I would make the trip, I decided I would give it a try and just get some more information about the steps I would need to take in order to trade my truck in. Little did I know, I would be coming on that very night with a new car. The employees were patient, understanding and sooo kind to me considering my situation. I truly am grateful to Joan Rivas, Tristan George And Lisbeth Marmol especially. If you are looking to get a car, I recommend this dealership 1000x. They are amazing!! More
Great buying experience with Robert Battle Our salesman, Robert Battle was extremely helpful and professional and made our car buying purchase both pleasant and satisfying. His knowledge, patie Our salesman, Robert Battle was extremely helpful and professional and made our car buying purchase both pleasant and satisfying. His knowledge, patience and overall professionalism helped assure us and made our decision to purchase a Hyundai feel right. He addressed all of our questions and concerns and worked with us to get to a fair deal. Robert is a wonderful salesman and was a pleasure to work with. More
Great Experience Today i went in this dealership feeling nervous, but was quickly greeted with a warm welcoming and smiling dealer by the name of Wynn. Wynn sat down w Today i went in this dealership feeling nervous, but was quickly greeted with a warm welcoming and smiling dealer by the name of Wynn. Wynn sat down with me to discuss all of my wants and needs in a new car. He was very patient and i never felt pressured. After looking over many car. I decided to test drive a 2017 Hyundai Elantra. Wynn also introduced me to Fausto who explained the details, the warranty and made the transition from my old car to a new one pleasant one. I would recommend buy all cars from this dealership. Remember to ask for @wynnadams and/or @faustogonzalez for a great and smooth experience. More
Dreams turnt to reality I've been looking for a car to purchase for quite some time when I had asked a friend where he had gotten his car from. He then told me about, Rocklan I've been looking for a car to purchase for quite some time when I had asked a friend where he had gotten his car from. He then told me about, Rockland Hyundai. A little anxious, I then met the sales representative Mr. Wynn Adams. When greeted we clicked instantly as he is very knowledgeable about the cars that are there and when I told him as to what type of car I was looking for. He quickly began to search for the car that would fit the description I had explain to him. This did take a 2 day process as he did reach out to me to inform me that he had a few cars in mind. That I would be able to take a look and see if i could narrow down to the 1 car I wanted. Impressed with the suggested cars, he then gave me information on the Pros/Con of each, the years, and models. Upon this information I then made the choice of getting My Hyundai Sonata Sport. I am pleased with my purchase and I normally don't write reviews because I find them pointless at times, But in this event if my words can be heard. I encourage you guys to go there as my experience with them where great.!! Thank you Mr. Wynn Adams and Mr. Fausto Gonzalez for working with me its been a pleasure. More
GREAT SALESPERSON, NOT SO GREAT DEALER This dealer is not the greatest, very slow paced and unknowledgeable staff, It took me close to 30 mins sitting at a desk to even get a price back for This dealer is not the greatest, very slow paced and unknowledgeable staff, It took me close to 30 mins sitting at a desk to even get a price back for the car I was interested in and they came back to me with the complete opposite of what I asked for. I was promised a $50 gift card for test driving my new vehicle and never received it. The finance employee was one of the most rude people I have ever experienced at a car dealership after i refused to buy the extended warranties on my vehicle he just had the worst attitude for the rest of the process slamming papers on his desk and being pushy and aggressive about reconsidering the warranties. As for the salesperson, Wynn, I did like him and he was very friendly and professional he is the only reason i would ever consider coming back to this dealership. More
Good experience The only thing I did not like was the bait and switch. I came in to see a used vehicle in which I verified hours before but was not there when I arriv The only thing I did not like was the bait and switch. I came in to see a used vehicle in which I verified hours before but was not there when I arrived. The salesperson was very knowledgeable. More
Awsome I wouldve never seen myself writing a review on anything.. other than the fact that i am lazy, i am never that pleased with any customer service i rec I wouldve never seen myself writing a review on anything.. other than the fact that i am lazy, i am never that pleased with any customer service i receive by rockland. I had been dying to upgrade my trashy car, and finally when i stepped in to this dealer the expirience was outstanding i received an abundant amount of information about the car i was purchasing, and the sales employee had such a pleasing vibe while he translated his knowledge of the car and its pros/cons at the sametime along with his supervisor who assisted me as if it was his own daughter purchasing the car! The both of them are a dynamic duo. If i ever deciede to up to another car i would definitely re-visit this dealer!! More
Great Hyundai experience Entering Rockland Hyundai I was a Lil nervous...I was greeted by a warm welcoming hand shake and a smile that changed everything My life I was complet Entering Rockland Hyundai I was a Lil nervous...I was greeted by a warm welcoming hand shake and a smile that changed everything My life I was completely satisfied with purchase experience with Wynn. He did everything he could to make sure i was not only happy with my choice but that it was exactly what I wanted. Never at any point did i feel pressured to buy. In fact it was quite the opposite. He was very patient with me, especially on a Friday night as they were closing up for the night. Since it was after closing on Friday and finance had gone home for the day, wynn and Fausto worked with my schedule to be there first thing in the morning so we could complete the sale. I would recommend Wynn to anyone i know wanting to buy a car and i will definitely buy from him again when looking to make another purchase. @wynnadams @faustogonzalez More
Dishonest 1.0 star rating 10/22/2016 I went looking for an Elantra with a friend. Both the salesman and the sales manager were not honest with what they tol 1.0 star rating 10/22/2016 I went looking for an Elantra with a friend. Both the salesman and the sales manager were not honest with what they told us. We were quoted a price.I told them my friend would be paying cash for the car and asked them exactly what other costs would be added on to the price they gave us. When we returned after deciding the price the gave us was a good deal they started adding on other fees including "a small fee" (about $700) because he was not financing any cost of the car. They called back the next day saying they felt bad about what transpired and that they would give us the car for the cost they originally quoted. After asking more questions I found there were still other very significant fees that they were adding on making it not a good deal anymore. I understand that buying a car is a negotiation. But these people just downright lied to us on more than one occasion. Unless you absolutely must buy a car in Rockland and cannot buy in New Jersey or Westchester I suggest you avoid this dealership. More