
Rockland Hyundai
West Nyack , NY
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946 Reviews of Rockland Hyundai
The salesman was great All I can said is The sales guy was awesome and did a great job to help me understand and further to purchase the vehicle I need! I recommend John Guz All I can said is The sales guy was awesome and did a great job to help me understand and further to purchase the vehicle I need! I recommend John Guzman to every customer More
They Jacked up contract Sale price $1,617.10 + On 7/2/15, Jeff showed us a Hyundai Tucson 2013. I told him I wanted to stay in the $15,000-$17,000 price range. He showed us The Tucson above & told On 7/2/15, Jeff showed us a Hyundai Tucson 2013. I told him I wanted to stay in the $15,000-$17,000 price range. He showed us The Tucson above & told us the price was $17500. I told him that I did not want to put any money down, because I was trading in a Hyundai Azera; which they offered me $6000 trade in allowance & he reiterated that to me. We waited for hours while Mr. Joan Rivas handled the financing in another room. Finally, Jeff walked us to Mr. Joan Rivas office & he presented the contract & other papers to sign. Mr. Rivas told me He needed a check or cash for Vehicle Registration transfer fee; I paid him $200 cash & he gave me a receipt. My husband & I trusted these guys to honor our verbal agreement, so I signed the contract. However, a week later, I looked at the contract, to find out what interest rate the lender had given me & I see that the vehicle price was inflated from $17,500 to 19,117.21 & the agreement we had of no down payment, was not honor either & the contract stated I paid $200.00 down & the Motor vehicle Registration transfer fee So the $199.50 was financed into the loan. So that means, that the $200 cash that Mr. Joan Rivas told me was for Motor Vehicle Registration transfer fees was not; in fact they charged me a $200 down payment. These guys were very deceptive. I was victimized by them. I called the Manager several times, but he's never available; so I emailed him on this review site & am awaiting his call. If this issue is not resolve, I will hire an attorney & that dealership will have to pay court cost, attorney fees, and the deceptive overcharges on the contract. I will also file a complaint with the New York attorney General & Consumer Affairs. There are laws that protect the consumer against Business Deceptive Practices. More
Great experience! I went in with my father to help him find a car(elantra), and Jeff was beyond helpful in the experience! He valued our trade with a great consideratio I went in with my father to help him find a car(elantra), and Jeff was beyond helpful in the experience! He valued our trade with a great consideration towards the purchase on a pre-owned elantra and made what would had been a hassle at other dealerships to be a smooth transaction. We knew what we were set on and within a couple hours, my father had it as a done deal within a hour. Jeff was by far one of the most pleasant dealers and straightforward which we could not appreciate more. More
The best service and expirence purhaseing a car from the moment me and my son walked through the door Jeff price took car of everything explained everything and made my expirence buying a car with s from the moment me and my son walked through the door Jeff price took car of everything explained everything and made my expirence buying a car with son one we will never forget driving home in our new hyundai More
Jeff Price I was treated courteously and fairly. Any questions I asked were answered professionally and with patience. This is my third Hyundai purchase, all wit I was treated courteously and fairly. Any questions I asked were answered professionally and with patience. This is my third Hyundai purchase, all with Jeff Price, and I have always found him to be approachable and considerate. More
Jodi's First NEW Car! I was looking for an affordable ride. For 30 years, I had always driven a used car. The last one,being 17 years old, finally died and I had NO idea wh I was looking for an affordable ride. For 30 years, I had always driven a used car. The last one,being 17 years old, finally died and I had NO idea what to expect at a dealership. After visiting a few and walking away very disappointed, I decided to check out Rockland Hyundai, expecting to walk away defeated... WAS I WRONG! I told Jeff, exactly what I could afford and drove away with a 2016 Hyunda Elantra. He, and everyone else I dealt with made me feel like a queen! They didn't try to talk in circles, like the other dealerships and just made the whole experience exciting, easy and stress free. More
Rockland Hyundai does a great job! If you are in the market for a Hyundai, you can't go wrong with this group! Good price, good attention to details, and quality service with a smile. If you are in the market for a Hyundai, you can't go wrong with this group! Good price, good attention to details, and quality service with a smile. More
Excellent The staff in this dealership are so great. John Guzman was very helpful and helped me understand so much I wasn't sure about. I was a little nervous a The staff in this dealership are so great. John Guzman was very helpful and helped me understand so much I wasn't sure about. I was a little nervous at first, but he comfort me More
great customer service and amazing price! We had a fantastic experience at Rockland Hyundai. My husband got in contact with the dealership over the phone and after multiple conversations with We had a fantastic experience at Rockland Hyundai. My husband got in contact with the dealership over the phone and after multiple conversations with the manager Tristan we hoped this would be our final destination. Tristan made it known that he wanted our business. When we came in Tristan had our deal ready and the car was already waiting for us. We then worked with Cal, Jeff ,and Yorcarys who made the transition smooth. Jeff was so hardworking and even though it ran into after hours he was excited,smiling, patient and stayed with us until we pulled out of the parking lot.Roger another wonderful salesman who went over the details of the car with us .... No one rushed us and patiently went over every detail of the car even though it was late at night. Jeff promised us a full detail if we came back on saturday. When we came back everyone remembered us. After the detail the whole team Tristan, Cal, and Jeff all hugged us goodbye and made sure everything was great with the car!! Wow what impressive customer care. We will 100% be back. We have dealt with BMW dealerships in the past and feel this dealership is at the same level if not better. Thank You everyone at Hyundai of Rockland! We love our Hyundai Santa Fe! Danielle and Phil More
"Costumer Friendly, Knowledgable and More than Fair." Our experience with Jeff Price was not the first time we have worked with him. Our last car we got thougt Jeff, who made every step of the way so comf Our experience with Jeff Price was not the first time we have worked with him. Our last car we got thougt Jeff, who made every step of the way so comfortable that we returned for our second car. Everyone at Rockland of Hyundai truely works for the customer in order to get them the best fit for thier families needs physically and finanically. Jeff is a very knowledgable and caring salesman. We will be back for the third car when needed. THANK YOU EVERYONE at Hyundai of Rockland. More