Rockland Hyundai

Made service reservation by e-mail--got appointment within 2 days at convenient time. Had a transient check engine light illuminate. Also had regular service which had been originally scheduled for within 2 days at convenient time. Had a transient check engine light illuminate. Also had regular service which had been originally scheduled for next week done. Got full explanation of computer readout and tests--got service done and was not charged--it counted as last service on 2 year 24K plan--no need to show any cards or registration--I had expected to pay! Got car washed and vacuumed gratis. All folks I have dealt with at this dealership have been pleasant both when originally buying car and at all 5 service appointments. I always wait for the car, and have gotten service done in reasonable time. I have no complaints at all. More

Sales people (even the finance manager and the big boss) are rude, stupid and arrogant. They don't even know what they talking. They blame the other dealerships for the things they don't know. Worst dealers are rude, stupid and arrogant. They don't even know what they talking. They blame the other dealerships for the things they don't know. Worst dealership in NY. No respect to the customers. Definitely would not recommend this place. It will be a complete waste of time. More

Albert accomodated my busy work schedule with fitting me into a small window. Was promised a time in and out, and Albert held to that time. Very satisfied on my quick service. Previous experience was ver into a small window. Was promised a time in and out, and Albert held to that time. Very satisfied on my quick service. Previous experience was very poor, but Albert has been coming through with great service. More

Bought a Vera cruz, great price with lots of extras. Tires for life, loaner car, free car detailing once a year. Well, all of that was simply a ply to get you to buy the car. No loaner car, tires are di Tires for life, loaner car, free car detailing once a year. Well, all of that was simply a ply to get you to buy the car. No loaner car, tires are difficult to get. This is the worst dealership I have ever dealt with. They are inexperienced, rude, ignorant and lack any sort of customer service etiquette. One of the owners could not even speak English and was difficult to understand and he had difficulty understanding me. Not to mention was very rude!! Quite frankly I am surprised they are still in business after reading all the negative remarks. If you buy a Hyundai...dont get it from Hyundai of Rockland because then you will be stuck with ignorant behavior. More

after going back and forth for a week i finally got the price i wanted and purchased a 2011 sonata (limited). awesome car i love it. the staff was great and i would def. return. great work guys. it took a price i wanted and purchased a 2011 sonata (limited). awesome car i love it. the staff was great and i would def. return. great work guys. it took a lot of negotiating but it was well worth the week. More

We purchased a Hyundai Santa Fe from this dealership and had a decent experience and deal. Shortly afterwards, it became a service nightmare due to the integrity of this dealership. They are down-right di had a decent experience and deal. Shortly afterwards, it became a service nightmare due to the integrity of this dealership. They are down-right dishonest and misleading. offering a great service package and then attempting to make money by lying to customers. Our headlight headlamps have been replaced over 4 times in the past year. These headlamps are supposed to be functional for numerous years and normally for the life of the car. They have clearly been causing problems and not conducting services properly. Because we got a good deal previously, we also attempted to negotiate for a 2011 Sonata. The salesperson, Michael Toone, was not conducive to a fair and respective sales environment. He was unwilling to negotiate because he felt "jipped" on his previous deal and simply did not understand the bargaining process. That day he lost a customer and was a bad reflection upon Hyundai. Our experience with Hyundai of Nanuet went from great, to highly disappointing.... More

honestly, i had no complaints. i was in one night and out the next day with a new car. so far i love my car. The salesman, carl, was able to help me one, two, three. Reggie, one of the salesmen in the financ the next day with a new car. so far i love my car. The salesman, carl, was able to help me one, two, three. Reggie, one of the salesmen in the finance department, was so nice and really worked things out for me! i would reccommended this dealership, they helped figure out a huge decision! thanks! More

Went there spring 09 made a deal on a Genesis, left a Went there spring 09 made a deal on a Genesis, left a deposit and arranged to p/u vehicle 2 days later. I called on the morning of the p/u and wa Went there spring 09 made a deal on a Genesis, left a deposit and arranged to p/u vehicle 2 days later. I called on the morning of the p/u and wanted to know for certain how much the bank check needed to be as I was paying cash. Carl told me that "because of the way the deal was structured" I would need to make the check for $750 more than we agreed upon telling me it was the destination charge. What a crock. I had gotten the same deal in Westchester on the silver Genesis (the color I really wanted)but felt obligated to buy the Blue one from Nanuet because I had left a deposit then they screwed me. I got my deposit back but was too late to get the Silver one in westchester as it was already sold. I ended up getting a Silver Honda Accord EXL. Maybe someday with Hyundai again but never with these guys!!!!!!!!!!!!! More

Dealership is run by a bunch of unhelpful, rude, people with no knowledge. At both of their locations, people portray the same traits - Absolutely no training is evident in any of the employees in sales or with no knowledge. At both of their locations, people portray the same traits - Absolutely no training is evident in any of the employees in sales or service. This dealership has caused me much grief, frustration, and anger over the past few months (since I bought the car). This is a dealership you do not want to have to deal with. At the time of the sale, I was told I would receive 2 years/24,000 mile free oil changes and tire rotations. Upon bringing the car in for service, the woman behind the desk asked me for my maintenance card. When I bought the car, and asked the salesman how they would verify my free oil changes, he said that it would be in the computer system for them to see, and he wrote it on the bill - Never received any service card. As I found out, he also never input my 2 year/24,000 mile oil change/tire rotation information into the computer. The woman in service refused to go on with the free oil change/rotation without seeing the maintenance card. After numerous calls to people who pointed the finger, and five hours later, they issued me a maintenance card, months after I purchased the car. Also had me sign the maintenance (free oil change/rotation) contract, months after I bought the car. Overall, a very sloppy dealership that hassles it's customers - Not worth the anger and frustration...Go somewhere else. More

The Sales Experience was excellent. They offered the newspaper advertisment with no nonsense...What was in the paper was what I got. They didn't try to switch me or lie to me like most other dealers. Pl newspaper advertisment with no nonsense...What was in the paper was what I got. They didn't try to switch me or lie to me like most other dealers. Plus everyone treated me very nicely. The salesman Sal went over the entire car and made sure I understood everything. The sales Manager Benny gave me a Free Ipod Cable so I could enjoy my music. All around a great experience. More