Rockwall Chrysler Jeep Dodge RAM

Service was excellent and efficient. Christina did a great job handling all the scheduled maintenance for my vehicle. Christina always does an outstanding job. A superb service advisor Christina did a great job handling all the scheduled maintenance for my vehicle. Christina always does an outstanding job. A superb service advisor. More

Service department is friendly, keeps you informed of the progress. Service was completed in a timely manner. progress. Service was completed in a timely manner. More

The process of buying my Jeep through this dealership was flawless, and it could not have been done with out the help of Chris Miles! He was there every step of the way to ensure any and all of my questions flawless, and it could not have been done with out the help of Chris Miles! He was there every step of the way to ensure any and all of my questions were answered as well as apps being set up. More

Justin was extremely helpful and accommodating during my service visit. We will definitely be returning for future service needs with our vehicles. service visit. We will definitely be returning for future service needs with our vehicles. More

Both the advisor and the mechanic delivered excellent customer service. I was extremely impressed and will return. customer service. I was extremely impressed and will return. More

Over the past year I've taken my Jeep Grand Cherokee Summit Reserve 4xe to "Rockwall Chrysler Dodge Jeep RAM" for multiple services and recalls. I just want to really commend this new Service Department Summit Reserve 4xe to "Rockwall Chrysler Dodge Jeep RAM" for multiple services and recalls. I just want to really commend this new Service Department team and manager. Every time I began to take my Jeep over the summer of 2024, their new Service Manager Michael gave me a call directly to ensure me that he was looking to fix my Jeep asap. I then began to work with Justin Kirby, I have to say Justin has been amazing! Even when repairs take longer than usual to get done, or if the service department is working a response from their engineering team, Justin makes sure to update me several times a week. Sometimes as customers, that is all we want, to know that they haven't forgotten about us, even if the phone call is, "hey we're still waiting on a response on your Star case, or hey we're waiting on parts." it at least tells us that the Service department and the service advisor that we are working with are thinking about our vehicle and are on top of it. Justin communication is top notch, thanks to him and the mechanics that he stayed on top of I can say my Jeep is finally in great working condition. I've had to take the Jeep in for a new recall that came up recently and again Justin is nothing short of amazing! I cannot say enough and how thankful I am to have such a great service advisor at "Rockwall Chrysler Dodge Jeep RAM" More

Very good place to do business keeped us in our price range for a beautiful vehicle will buy my next vehicle from them very friendly people who go out of there way to help people range for a beautiful vehicle will buy my next vehicle from them very friendly people who go out of there way to help people More

What an experience! I called ahead and set up a time with Bailee Darby, Client Advisor, who made sure that every question was answered and every need was met. The overal I called ahead and set up a time with Bailee Darby, Client Advisor, who made sure that every question was answered and every need was met. The overall experience was relatively quick and the time spent waiting on approvals, Bailee made sure that the time was not waisted. We ultimately purchased a 2024 Volkswagen and due to the experience we will be making another purchase from them again. Great job Bailee and overall team. Great Experience! More

Honest, upfront and knowledgeable advisors. First dealership that tells me a couple of hours, and finish within that timeframe, instead of 3-4 hours. First dealership that tells me a couple of hours, and finish within that timeframe, instead of 3-4 hours. More

Bobby was excellent to work with. Very nice and made the experience really good. And Very nice and made the experience really good. And More