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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.5
712 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 712 reviews

April 17, 2024

My service rider Erica was awesome. I will come back again just because of her. More

by victor_twine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Nemcek
Apr 18, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that you had a great experience and that Erica provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 17, 2024

The only place I take my Hellcat! Great and quick service! The service guys are amazing. More

by Shannon Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby, Joshua Kravchenk
Apr 18, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

My service person Erica was very pleasant to speak with over phone and in person. She solved my problem that 2 other dealerships was not able to. We need more people like her in the service department. Sh More

by Team Willis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Apr 17, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

That's fantastic to hear about your positive experience with Erica! We're delighted that Erica was able to solve your problem efficiently and effectively, especially after previous challenges at other dealerships. Thank you for recognizing Erica's skills and for your kind words. We're lucky to have her on our team. We're here to help and ensure your continued satisfaction with our services.

April 07, 2024

The dealership is convenient. They were very helpful in identifying what work need to be done and provided me with an estimate. More

by phil.yates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON
Apr 10, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

The service was great and the service advisor was very helpful and knowledgeable on my concerns. More

by vfons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Érica
Apr 09, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

For starters, it was very easy to book to the appointment and drop off my truck. Justin, my service rep., really took care of me and kept me informed throughout the process. More

by gcasteelsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
Apr 09, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

It's fantastic to hear that you had a great experience and that Justin provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 02, 2024

Chris Miles and Shirley James made the car buying process smooth and hassle free. Would definitely recommend working with these sales associates for purchasing a vehicle at this dealership. The dealership it More

by nikolasgrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Miles, Shirley James
Apr 06, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for sharing your positive experience with Chris and Shirley at our dealership! We're delighted to hear that they made the car-buying process smooth and hassle-free for you. We appreciate your recommendation to work with them for purchasing a vehicle, and we're glad you found the dealership itself to be very nice as well. Enjoy your new vehicle!

March 29, 2024

Great service. Thanks to all involved. I received quality care in a short period of time. More

by Jay Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Apr 04, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 28, 2024

Erica the receptionist in service is amazing at her job. when my car got to the dealership she went out her way to make sure everything was done correctly. we recently got scammed and had false information More

by Lex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
erica
Apr 04, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with Erica and the service team at the dealership! It's fantastic to hear that Erica went above and beyond to ensure everything was done correctly with your car. We're glad that despite a previous negative experience elsewhere, Erica and the technician honored your warranty, provided thorough diagnostics, and fixed the issues with great communication and efficiency. Your comfort and satisfaction are important, and we're delighted that you felt comfortable leaving your car at the dealership.

March 23, 2024

Justin Kirby was kind, courteous and extremely professional. He was phenomenal got me right in and out. More

by lindseysylvia72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kirby
Mar 27, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're thrilled to hear about your positive experience with Justin! Thank you for your kind words, and we're glad he could assist you efficiently.

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