Rockwall Chrysler Jeep Dodge RAM

Austin Cuevas was awesome at helping me figure out exactly was level of maintenance I should get for my 2021 RAM 1500 BTS. The truck was serviced in a timely manner and Austin kept me informed as my t exactly was level of maintenance I should get for my 2021 RAM 1500 BTS. The truck was serviced in a timely manner and Austin kept me informed as my truck was in the shop. More

Great service as always. Justin is a phenomenal customer service representative! He is always pleasant, helpful and customer oriented. Justin is a phenomenal customer service representative! He is always pleasant, helpful and customer oriented. More

As professional and nice as always. Austin helped my figure out a way to get my service paid for. Austin helped my figure out a way to get my service paid for. More

Handle business and fixed my issue without any problems or delays. Justin did a good job. or delays. Justin did a good job. More

Service and parts were excellent. . Accurate quote with no surprises.. All service personnel were professional and very helpful.. . Accurate quote with no surprises.. All service personnel were professional and very helpful.. More

I had an issue with my auxiliary battery that Dallas Dodge at 635 would not fix or diagnose (see below). Nothing changed with my jeep, but I brought it to Rockwall Dodge and they actually replaced both Dodge at 635 would not fix or diagnose (see below). Nothing changed with my jeep, but I brought it to Rockwall Dodge and they actually replaced both batteries under warranty. Shout out to Erica for great customer service and handling the whole thing over text message. My bill was $34 for a tire rotation and new batteries in both key fobs! Erica and rockwall dealer are a reason I will go back there even though it’s a bit farther for me. Ask for Erica! She’s not trying to sell you on anything and just wants to get you in and out there as efficiently as possible. Contrast to Dallas Dodge: This was after I left it at Dallas Dodge for an entire week and a half(was out of town). Dallas Dodge was just interested in serve selling me an Interval maintenance package. (was out of town). Dallas Dodge was just interested in selling me an Interval maintenance package when I came in for a specific issue. They actually fired my service advisor while my jeep was there. The service directors were impossible to get a hold of and they told me there was nothing they could do if they could not replicate the issue exactly. Dallas Dodge is a complete waste and I will never go back.. More

Dealership was clean. Service writer was very knowledgeable about my needs. Took average days to repair. Service writer was very knowledgeable about my needs. Took average days to repair. More

Very good service. Lance is great at welcome and giving all details of issues on your car. Lance is great at welcome and giving all details of issues on your car. More