
Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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The service advisor and serve department as a whole were excellent to deal with. The communication and assistance they provided was top shelf! excellent to deal with. The communication and assistance they provided was top shelf! More
Got me in quickly with a tire going flat. I had bought the tires there about 6 months ago, so they were under warranty. Service representative, Lance, was very professional, polite, and frien I had bought the tires there about 6 months ago, so they were under warranty. Service representative, Lance, was very professional, polite, and friendly. More
The dealership was very helpful and mindful of what I wanted done and didn’t want done to my car. I brought my car in for warranty work and they were thorough with what needed to be looked at. wanted done and didn’t want done to my car. I brought my car in for warranty work and they were thorough with what needed to be looked at. More
Service has gone done over the past few years. No diagnostics available, no rides available outside Rockwall when waiting several hours for service to be completed. I spent over $40 for a ride ho No diagnostics available, no rides available outside Rockwall when waiting several hours for service to be completed. I spent over $40 for a ride home and back. No stickers for when service is due. How do you run out of stickers when that’s what you do?! More
My car I bought not even a year ago from yall started to overheat. Y’all got someone out to me so quick which I appreciate last Saturday. With that being said I was never contacted about my car, everything overheat. Y’all got someone out to me so quick which I appreciate last Saturday. With that being said I was never contacted about my car, everything I asked to be done wasn’t done(car scratch inspection), I was told someone would call me no one ever did I hade to call. Then I would be told again someone would call me and I would repeat the process for the whole week. Putting my bills behind because yall weren’t offering customer service. Yall offered me that next Friday a week later a rental why would I need a rental the day before the part comes in to fix my car. Make that make since. So overall horrible service except the man who helped Saturday and kept his word do not remember his name. More
I came in for an oil change, they tried to get me to spend $2700 on repairs I don’t need and maintenance I just had done. Crooks. I will never go back there. They are shady. And they know it. 3 1/2 hour spend $2700 on repairs I don’t need and maintenance I just had done. Crooks. I will never go back there. They are shady. And they know it. 3 1/2 hours for an oil change. Did they even rotate and balance my tires? Dirty people comes from dirty management. Got my cabin filter replaced 2 months ago, they recommended I change it. We need to repeal the laws that protect dealerships so we can go to car mart and buy what ever car new we want right next to all the others. I love my jeeps but the dealership… More