
Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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The employee you assisted me was super , very knowledgeable. Concerning and helpful. As questions to better understand why I was there and so professional. The best I have had at your dealership knowledgeable. Concerning and helpful. As questions to better understand why I was there and so professional. The best I have had at your dealership More
You did not let us know that the car had hail damage which is not noticeable in direct sunlight until we brought it home. Since day one we had nothing but rude service. Only reason why we bought the car which is not noticeable in direct sunlight until we brought it home. Since day one we had nothing but rude service. Only reason why we bought the car with your dealership was because my daughter liked it. When we got it financed with our own bank and try to send and get all the vehicle information for purchase the receptionist kept on hanging up on us multiple times. We will not be doing business with your dealership again even though we will be purchasing another vehicle for our other daughter as well in a few months. More
I came in for a battery and auxillary battery replacement and Jake from service helped me out. He was extremely professional and helpful to me. If I come back I'll definitely be in contact with him again. and Jake from service helped me out. He was extremely professional and helpful to me. If I come back I'll definitely be in contact with him again. More
Jake Swett-Service Manager has customers service skills down to a tee. This dealership should be proud to have a quality and qualified person like Mr. Swett. down to a tee. This dealership should be proud to have a quality and qualified person like Mr. Swett. More
1st I want to thank Christina (Tina) for her superior customer service skills. Her confidence in her work, her care for the consumers, and concern to complete her tasks at hand I so appreciated! I al customer service skills. Her confidence in her work, her care for the consumers, and concern to complete her tasks at hand I so appreciated! I also appreciate your shuttle. I cannot remember the young man's name but it started Ez. He is a very safe driver. I also appreciate my vehicle comes back with service I have confidence in being done correctly. Great job Rockwall Chrysler Dodge Jeep Dealership! More
The sales advisor we had was not very good at communicating. She told us the part was in we took car in a month later the part was still not in. I had to call to find out about the car. communicating. She told us the part was in we took car in a month later the part was still not in. I had to call to find out about the car. More
Went in had a fob replaced Kortney was awesome he took care of everything it did take a while but I didn’t have an appointment so they squeezed me in. Overall very pleased. care of everything it did take a while but I didn’t have an appointment so they squeezed me in. Overall very pleased. More
Had my vehicle in for service and am very pleased. This is a stark contrast from my previous visit where they overcharged me, didn't give discounts of the coupon sent to me, or go to over the receipt This is a stark contrast from my previous visit where they overcharged me, didn't give discounts of the coupon sent to me, or go to over the receipt with me. I spoke with Christina and explained my displeasure. She offered a solution for me that I found acceptable. I wanted to be able to go to this dealership and have confidence, because I live nearby I will be back. More