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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.6
968 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 968 reviews

August 09, 2024

The employee you assisted me was super , very knowledgeable. Concerning and helpful. As questions to better understand why I was there and so professional. The best I have had at your dealership More

by jerdonholloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think Aaron
Aug 10, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 08, 2024

You did not let us know that the car had hail damage which is not noticeable in direct sunlight until we brought it home. Since day one we had nothing but rude service. Only reason why we bought the car More

by Santacruz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
Aug 10, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Santacruz Thank you for informing me about your situation. Please know that we are looking into your concerns, Caleb Brinlee, the General Sales Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Ricky Ruth General Manager rruth@rockwalldodge.com

August 05, 2024

Christina was great! She was very helpful and kept me informed through the whole process. More

by jessakeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
Aug 09, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Jessakeith, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Chrysler Dodge Jeep RAM! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2024

I came in for a battery and auxillary battery replacement and Jake from service helped me out. He was extremely professional and helpful to me. If I come back I'll definitely be in contact with him again. More

by JasonE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 04, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

Jake Swett-Service Manager has customers service skills down to a tee. This dealership should be proud to have a quality and qualified person like Mr. Swett. More

by Mr. Clasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jake Swett
Aug 02, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jake here at Rockwall Chrysler Dodge Jeep RAM! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

Great service. I always feel taken care of whenever I come for service. Will recommend More

by mguerra73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
Aug 02, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2024

1st I want to thank Christina (Tina) for her superior customer service skills. Her confidence in her work, her care for the consumers, and concern to complete her tasks at hand I so appreciated! I al More

by Cindaamariehalferty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina (Tina) and my shuttle was Ez. I cannot remember his whole name, but such a safe driver!
Aug 01, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christina here at Rockwall Chrysler Dodge Jeep RAM! If you have any further questions, please don't hesitate to reach out!

July 31, 2024

The sales advisor we had was not very good at communicating. She told us the part was in we took car in a month later the part was still not in. I had to call to find out about the car. More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina
Aug 02, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Julian, Thank you for informing me about your situation. Please know that we are looking into your concerns, Mike Gunter, the Service Director, will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Ricky Ruth General Manager rruth@rockwalldodge.com

July 29, 2024

Went in had a fob replaced Kortney was awesome he took care of everything it did take a while but I didn’t have an appointment so they squeezed me in. Overall very pleased. More

by Anna Rangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
Jul 31, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi Anna, we're happy you found our staff to be supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2024

Had my vehicle in for service and am very pleased. This is a stark contrast from my previous visit where they overcharged me, didn't give discounts of the coupon sent to me, or go to over the receipt More

by rondeyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
Jul 31, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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