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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.6
980 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 980 reviews

June 12, 2024

Well I've been dealing with this dealerships for a few yrs early may i was told i need springs the service Manager quoted $780 after waiting a month for the parts I dropped off my car to get the springs More

by dyb42
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carrie, Erica, Christina
Sep 06, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Ricky Ruth General Manager rruth@rockwalldodge.com

June 06, 2024

I’ve been servicing my 2018 Ram2500 @ Rockwall since purchase Always happy with staff service More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Swift & Carey. They have always been responsive and honest in all visits. The dealership is clean & comfortable.
Jun 07, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Rockwall Chrysler Dodge Jeep RAM

June 05, 2024

They found exactly what I was looking for. They were super nice and considerate and they were patient with all the things we needed to figure out. They got us a really good deal and a few extr More

by Cheyenne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley, Don
Jun 07, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2024

Service rep was great. Not sure service techs know what they were doing. Car not fixed due to service tech not able to diagnose problem early on. More

by Geemac13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Jun 18, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback with us. We are committed to addressing your concerns with the utmost seriousness and conducting a thorough investigation. Carey Lindsey, our Service Manager, will reach out to you soon to gather more details and offer assistance wherever possible. Should you requ ire immediate support, please feel free to contact me at any time. John Lukehart General Manager

June 01, 2024

It was an easy process to get in and out. Clerck were kind and comprehensive. Waiting time was shorter than I was told it would be More

by alfa_mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico, Lance Gandy
Jun 03, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

Great, quick, and friendly service. Lance was very nice and professional. Thank you guys for the alignment. More

by s.vveliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Jun 02, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. We hope you have a great day!

May 30, 2024

Great team of people. Really took care of me and had great communication. Definitely would buy here again. More

by Marcus
Recommend Dealer
Yes
Employees Worked With
Chris reardon
May 31, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 30, 2024

Erica, was very helpful and informative, We thank her and our Ram 1500 also thanks her. More

by Juan Masa
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica and Rico
May 31, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're delighted to learn about your positive experience and the helpful assistance provided by Erica! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 24, 2024

Just a great experience every time I come to do maintenance on my car. Christina was awesome, very professional 👌 More

by Jr. Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
May 28, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're delighted to learn about your positive experience and the awesome assistance provided by Christina! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 22, 2024

Go See Justin in Service . He will make sure your Truck is taken care of. More

by justo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 23, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're delighted to learn about your positive experience and the great assistance provided by Justin! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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