
Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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My service advisor was professional, courteous and efficient. The service turnaround was great. I am grateful for the excellent service, as always. efficient. The service turnaround was great. I am grateful for the excellent service, as always. More
My husband was offered a lower price option than me. Jeep Wrangler 2020 47k auto start alert. I described problem and recommended fix by our local shop. Was told would be $200(ish) for diagnosis plus mo Jeep Wrangler 2020 47k auto start alert. I described problem and recommended fix by our local shop. Was told would be $200(ish) for diagnosis plus more. Granted I did call my husband to inquire if we had bought extended warranty from this dealership…but when he came in and described exactly what I had previously said he was offered the option of replacing auxiliary battery. Without running a $200 diagnostic. That option was not presented to me. The auxiliary battery was indeed the problem as diagnosed by diagnostic eval. In addition a “fail” was assigned as my Jeeps alignment. But when my husband questioned associate he admitted he didn’t know what was malaligned (toe in, toe out??). They hadn’t measured it. I would not recommend this service department to anyone without a man talking for them. More
Have gone to them for years because there are no issues with the prompt, courteous service. The quality of service is extremely good, and I have never had any issues with the service. with the prompt, courteous service. The quality of service is extremely good, and I have never had any issues with the service. More
Brought my truck in for a small tear in the leather seat. The tech damaged the camera control module that lead 4 or 5 different times having to bring the truck in to be repaired. Not a good experience at a The tech damaged the camera control module that lead 4 or 5 different times having to bring the truck in to be repaired. Not a good experience at all! More