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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

4.6
968 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 968 reviews

June 09, 2023

Very informative and easy to understand. Breaks down everything to help you see the total cost More

by guerrathomas17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
Jun 15, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2023

They take great care of my Jeep! Thank you Lance Gandy! I will always take it to Rockwall Dodge! More

by Sueelliott1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gandy
Jun 15, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 08, 2023

Dusty provided an excellent customer service and notified me the second my truck was finished. More

by Bakercody777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
Jun 11, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2023

I got to drive my jeep for 9 months and they have had it in their shop for 10!!! I still haven’t got it back and I never receive any updates. I wasted time driving up there twice to pick up my vehicle becau More

by Joe Juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anonymous
Jun 08, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

I am truly sorry to hear about your experience. I know it can be frustrating sometimes dealing with repair issues. Yes, there have been three different visits since last summer, and this longest one since December. Because it is a pre-owned car with extended warranty, that was what we have been waiting on for the majority of the time. Once approval was given, we ordered the transmission and now that it’s here, we are working as fast as we can to get your car back to you. If you would like to discuss further, please reach out to me via phone, 469-698-2108 or email, pmorgan@rockwalldodge.com Thank you, Paul Morgan General Manager

June 06, 2023

The service department reps were fast at getting out to the my vehicle and getting the vehicle checked in for maintenance. The service rep also listened to what I had to say about issues I was having with More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 10, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 05, 2023

Randy in maintenance dept. was very friendly and professional I was out in allotted time. More

by Melhill01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 10, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 03, 2023

The staff is very friendly and highly knowledgeable about the products they sell. A winning combination! More

by Ezbronk176
Recommend Dealer
Yes
Employees Worked With
CHRIS
Jun 10, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 02, 2023

The dealer is excellent and care your every details of your car. Kevin is a man I like because he only talks about the thing you need. More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Round
Jun 05, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 02, 2023

Everyone one was very nice and courteous. Could ask for a better place to buy a car More

by odie_mc1Melody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 07, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Jun 07, 2023 -

odie_mc1Melody responded

Maybe come by for a visit in November when we are back in Texas

May 27, 2023

Deceptive advertising, they list a "price" online then do their "Add ON" xx once you arrive. Do not believe any price you see online as it is fake. Once you start asking questions about pricing, they suddenl More

by rddaniell
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
James
Jun 02, 2023 -

Rockwall Chrysler Jeep Dodge RAM responded

I truly apologize your experience was anything less than perfect. To clarify a few accusations, our online prices are accurate, and some of the lowest in North Texas. We sent you an entire breakdown of out-the-door pricing immediately to you at your request that included tax, title, license, and yes, dealer-installed equipment. You did not see it in your email and quickly began to accuse us of playing games while your sales rep was assisting another customer. We then sent you a scanned printout via text and you told us to cease contact and we did, per your request. I am sorry it did not work out but we do wish you luck in your future endeavors. Thank you, Paul Morgan General Manager

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