Rockwall Chrysler Jeep Dodge RAM

Pleased with the professionalism and responsiveness of this dealership. Good people doing good work. Well done! this dealership. Good people doing good work. Well done! More

Easy buying process! ! Went to simply see inventory and test drive but the way we were provided with service was a motivating factor for us to purchase our brand new Jeep ! Went to simply see inventory and test drive but the way we were provided with service was a motivating factor for us to purchase our brand new Jeep Gladiatior with Kevin! More

They provided excellent service for my six-year-old truck, which needed an oil change, new tires, brake pads, and rotors. Although I dropped it off in advance, the service took two full days, something truck, which needed an oil change, new tires, brake pads, and rotors. Although I dropped it off in advance, the service took two full days, something that wasn’t clearly communicated. The final price was higher than I expected, though they did offer a discount on the oil change, which I appreciated. While I’m satisfied with the overall outcome, I wouldn't recommend them for routine maintenance due to their higher baseline costs. Additionally, I wish more attention had been paid to the details, specifically ensuring the tire pressure was set correctly (not 5–10 PSI below the recommended level) and avoiding grease marks left around the rims. More

Service rep was very good. Kept me up on progress of my oil change and inspection Kept me up on progress of my oil change and inspection More

My last experience here was very good. Ron Vigil took good care of me and the service was performed in a reasonable amount of time. Ron Vigil took good care of me and the service was performed in a reasonable amount of time. More

Great service, great care for customers. Willing to understand need of customer and fulfills it too. Willing to understand need of customer and fulfills it too. More

Great experience with Rockwall Chrysler’s Service Department! Service advisor Justin was professional, thorough, and extremely helpful throughout. Department! Service advisor Justin was professional, thorough, and extremely helpful throughout. More

Setting up the service appointment was easy. They sent me text reminders and a calendar invite to keep up with my busy schedule. Ryan the service tech did a thorough job of explaining the servic They sent me text reminders and a calendar invite to keep up with my busy schedule. Ryan the service tech did a thorough job of explaining the service. They did a full check on the vehicle complimentary wifi for the wait. Great service. More

Customer service should be more of a priority. Only received text messages about my car in the shop. Had to go inside to get service advisor to talk to me. Show customers you care and want their Only received text messages about my car in the shop. Had to go inside to get service advisor to talk to me. Show customers you care and want their business. If someone drops a car off for service, wash it for them. Show them you care about their vehicle. I bought a Ram from Sewell and they wash it for free whenever I go there. And don’t tell someone their car is next to be seen by a technician and not hear about their vehicle for a day and a half afterwards. We want to feel your invested in our issues and concerns. Call the customer and let us hear your voice! Me having to call or message to find out what’s going on is poor service. Be honest, don’t tell me what I want to hear. That’s a let down. Be upfront and honest. I appreciate that much more. More

Great service! We will definitely be back to this dealership for services and new vehicles! We will definitely be back to this dealership for services and new vehicles! More