
Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
Filter Reviews by Keyword
By Type
Showing 1,029 reviews
Excellent service like always and friendly sales and know their business and great technical skills which is what I always expect and I am never disappointed their business and great technical skills which is what I always expect and I am never disappointed More
Andrew was extremely professional, transparent and helpful, more so he was accommodating to not only my needs but also my questions and time! Very efficient and easy to work with, HIGHLY recommend buy helpful, more so he was accommodating to not only my needs but also my questions and time! Very efficient and easy to work with, HIGHLY recommend buying from Andrew lash! More
I recently had a phenomenal experience with the staff of Rockwall dodge. Researching the Ram website Rockwall Dodge had the best prices on Ram trucks within a 250 mile radius and was one of two dealers t Rockwall dodge. Researching the Ram website Rockwall Dodge had the best prices on Ram trucks within a 250 mile radius and was one of two dealers that had the vehicle color I wanted. Further research into Rockwall Dodge’s instagram account, I came across Chris Miles and knew who I wanted to help me with the purchase of a new vehicle. I showed up to the dealership with no appointment or notification I was coming to purchase a vehicle. I was immediately greeted by Rockwall staff and I asked for Chris Miles. I was met with Chris shortly after who was at the moment working with a customer. I told Chris I did not mind waiting. Chris informed me of another salesman who could help me at the time so I wouldn’t have to wait. At this point in time is when I met Rocco. Rocco was able to help me with the military & law enforcement buying program. Rocco answered all my questions without me even having to ask. He was very transparent in the buying process where it flowed as just having a conversation. I was overwhelmed when he broke down the invoice as it was very blunt, easy to follow, & there were no surprises/hidden/misc. fees. When it came time to payment I had a pre-approval from Navy-Fed, Rocco asked if would be okay if he’s finance team could try to beat or match it. I had no issue with this & with the reputation of Navy-Fed did not think it would be possible to get a lower interest rate. This is when Amanda came in and was able to beat Navy-Fed & get a lower interest rate by 2%. Chris & Rocco then had the vehicle parked and ready to go without missing a beat. Chris further showed me the in’s & outs of the truck, getting my phone & car play set up. Rocco also went out the way with making arrangements for me to get my other vehicle to my residence with the help of Randy. Randy further informed me of how Rockwall dodge differs from other Dodge Jeep Ram dealers in the Dfw area when it comes to maintenance and accessories. The buying process was genuine & hassle free. Dallas dodge is closest to my residence and was my only mechanic source for the last 11 years but seeing how Rockwall Dodge carried themselves I will only bring my vehicles to the this location here on out. More
I had an incredible experience with Rockwall Jeep Dodge! From start to finish, the team went above and beyond to help me get the vehicle I wanted. Every detail was handled with care, and I truly felt like t From start to finish, the team went above and beyond to help me get the vehicle I wanted. Every detail was handled with care, and I truly felt like they had my best interest at heart. As a woman navigating the often overwhelming world of car buying, I never once felt talked down to or dismissed. The entire staff was transparent, respectful, and genuinely helpful. I felt completely safe and secure throughout the entire process, knowing they fully understood what I needed and made sure everything was executed perfectly. If you’re looking for a dealership that values integrity, respect, and excellent customer service—this is the place to go. Highly recommend! More
front desk and main shop guy did amazing, although i did get quoted with a 12k transmission replacement that did get fixed after doing the reprograming recall my vehicle had. only complain is that no one sa get quoted with a 12k transmission replacement that did get fixed after doing the reprograming recall my vehicle had. only complain is that no one said anything about the error on the quote snd i left wondering what would happened had i not have a little idea/ knowledge of what the problem was. More
The team at this dealership made me feel welcome and comfortable from the very first greeting and handshake. They understood what car I wanted to focus on as well in a comparison stage of other makes a comfortable from the very first greeting and handshake. They understood what car I wanted to focus on as well in a comparison stage of other makes and models; and therefore focused on key elements and low pressure tactics. Additionally, one thing that really stands out about this dealership is their promptness. Several other places visited tend to draw things out keeping the prospect at their dealership longer than it should be. Once solidified on the car, the pricing and paperwork were very efficient and relatively quick. More
Excellent experience with Rockwall Dodge salesman, Kevin Round. This is my second truck purchase with him. Excellent experience with the service department as well. Round. This is my second truck purchase with him. Excellent experience with the service department as well. More