Rockwall Chrysler Jeep Dodge RAM

Easy to work with My experience at Rockwall Dodge Chrysler Jeep Ram was an awesome experience. The sales staff Bruce Feagin, the finance dept and Justin Spicer along wi My experience at Rockwall Dodge Chrysler Jeep Ram was an awesome experience. The sales staff Bruce Feagin, the finance dept and Justin Spicer along with Ben were all very kind and helpful. I will definitely send all my friends and family to them! More

H.B did a great job Came in for oil change and tire rotation. Thye installed brake caliper covers at the same time. H.B was the service advisor and did a great job of kee Came in for oil change and tire rotation. Thye installed brake caliper covers at the same time. H.B was the service advisor and did a great job of keeping me in the loop during the service. The brake covers look great. More

Experience was good Came in for oil change and ended up buying new . Guy our salesman was nice and not pushy. Sales manager even paid for my oil change Came in for oil change and ended up buying new . Guy our salesman was nice and not pushy. Sales manager even paid for my oil change More

Best Car Buying Experience Ever From sales, to finance, to service. This has been the best car buying experience. Even the General Manager Ron Bailey came out to meet me and personal From sales, to finance, to service. This has been the best car buying experience. Even the General Manager Ron Bailey came out to meet me and personally thank me for doing business and gave me his personal business card. 10 stars plus plus!! More

Easiest car purchase ever , thanks This was the fastest, best car purchase ever made . People all friendly and helpful. Thanks again for all y’all did to make my daughter happy .&#12851 This was the fastest, best car purchase ever made . People all friendly and helpful. Thanks again for all y’all did to make my daughter happy .😀😀 More

JEEP PURCHASE GOOD EXPERIENCE WILL PURCHASE MORE VEHICLES AT THIS DEALERSHIP AND LOOKING FORWARD TO WORKING WITH THEIR SERVICE DEPARTMENT AND ALSO WITH THE BODY GOOD EXPERIENCE WILL PURCHASE MORE VEHICLES AT THIS DEALERSHIP AND LOOKING FORWARD TO WORKING WITH THEIR SERVICE DEPARTMENT AND ALSO WITH THE BODY SHOP AREA More

Fake online pricing, bad customer service I bought a 2014 ram 1500 here online the truck was 16,100 but when I went to sign paper work they bumped the sales price up to 17,900 and said they di I bought a 2014 ram 1500 here online the truck was 16,100 but when I went to sign paper work they bumped the sales price up to 17,900 and said they did a bunch of work to it and it was too late to back our since I already signed everything and had full cash in hand. they promised to fix the windsheild help pay for the console and all that but it took them a month to replace the windshield. Also a day after owning the truck it didn’t start and I was 40 miles from home luckily I have good friends that took me home. Then they “fixed” it and a week late it did it again. Then they “fixed” it again. A month late they had to replace something on the steering wheel and had to fix A GAS LEAK IN THE ENGINE. They never fixed the arm rest or anything. Every time I call they say my salesman has “gone home” every time I call. Will not buy a vehicle here again and disappointed I wasted my money here. More

Fast service. Oil Change and two safety recalls. Was put into a rental so I wouldnt have to wait around all day at the dealership. By 4:30 that evening I received a Oil Change and two safety recalls. Was put into a rental so I wouldnt have to wait around all day at the dealership. By 4:30 that evening I received a phone call my truck was ready. Thanks for the fast service. More

Megan was great Dropped my wife's Durango off for recalls around 1:00 and it was ready at 5:30. Everyone was friendly and helpful and work was done fast and promptly. Dropped my wife's Durango off for recalls around 1:00 and it was ready at 5:30. Everyone was friendly and helpful and work was done fast and promptly. More

long wait times with little communication The only complaint I have is the wait time and communication between service and customer. On this recent visit, I left my car at 6:20pm the day befo The only complaint I have is the wait time and communication between service and customer. On this recent visit, I left my car at 6:20pm the day before for a 7am appointment. I called around 2pm to check the status of the repairs but the receptionist said she had to leave a message with service to call me back. It wasnt until 6:17pm that I was called back (service agent had a personal crisis, but someone else could have called me with an update.) My car was left there for another night. I received a call early the next morning for pick up. HB Smart, service agent, was nice and helpful, explaining what had to be done to my car and why. My previous service was on a Saturday morning and I was waiting for more than 2 hours for an oil change and regular inspection. More