Rockwall Chrysler Jeep Dodge RAM

Great service. Service advisor Kevin Fail was phenomenal! He took great care of me and kept me advised. Was in and out in not time at all! He took great care of me and kept me advised. Was in and out in not time at all! More

Great service I went in to have the windows tinted on my recently purchased Durango. They had the windows tinted and ready to go so quickly, I never had to leav I went in to have the windows tinted on my recently purchased Durango. They had the windows tinted and ready to go so quickly, I never had to leave the dealership. More

Excellent Service This was our 2nd purchase from Christopher and he was efficient and cordial throughout. We knew what we wanted & how much we wanted to pay (a reasona This was our 2nd purchase from Christopher and he was efficient and cordial throughout. We knew what we wanted & how much we wanted to pay (a reasonable price for all parties!). We were out of there within 2-3 hours. More

Service was great and appreciate the text and email notices which enable you to alter and/or change your service needs. My service rep Courtney Swift was very friendly and helpful. which enable you to alter and/or change your service needs. My service rep Courtney Swift was very friendly and helpful. More

Software update I have owned a Dodge Truck, a Jeep Wrangler and now a Jeep Grand Cherokee and Rockwall Dodge has preformed the service work on all three vehicles. The I have owned a Dodge Truck, a Jeep Wrangler and now a Jeep Grand Cherokee and Rockwall Dodge has preformed the service work on all three vehicles. The service work has always been excellent and that is why I keep coming back to Rockwall Dodge. . More

This dealership is a complete joke when it comes to actually getting a good deal especially if you're disabled combat veteran. I wasted a complete hour just to be insulted by the new car staff trying t actually getting a good deal especially if you're disabled combat veteran. I wasted a complete hour just to be insulted by the new car staff trying to take advantage of me. They were trying to double their profits on my trade-in and the new vehicle I was looking at. It was so bad that not even a manager would take the time to try and help me out. The ownership and management team, I can personally say are the worst I've ever seen. I thought they would go the extra mile to help out I disabled combat veteran but that was the complete opposite. what really irritates me and is completely disrespectful is when a business establishment falsely claims they go the extra mile for combat veterans. this dealership did what they can to see how much money they can take away from a disabled combat veteran. I wasn't even welcomed when I arrived at their dealership I had to go and look for a staff member. When I told them I was going to write bad reviews they gave me a very evil look and that's the type of treatment that a disabled combat veteran receives in today's world. More

Scheduled oil change and tire rotation Rockwall Dodge has always provided me with very good to excellent service with any of my vehicles. From the purchase process to the regularly schedul Rockwall Dodge has always provided me with very good to excellent service with any of my vehicles. From the purchase process to the regularly scheduled services. Carey was very helpful this most recent visit. He made sure he understood exactly what I needed done, offered suggested services, but did not press, and ensured the service was done timely. He also made sure I had transportation to and from the dealership if I needed it. Thank you! More

Experience was good, what had to be fixed not so good! Service was very good, well taken care of by service rep Zane. Not happy about putting an engine thermostat in a car with only 29000 miles on it!. Tha Service was very good, well taken care of by service rep Zane. Not happy about putting an engine thermostat in a car with only 29000 miles on it!. That was $600 I have never paid before! More

New customer to this location. I came in for a service appt and I was greeted by Erica. From the beginning to the end, Erica was very attentive and displayed great communication to ensure my service needs appt and I was greeted by Erica. From the beginning to the end, Erica was very attentive and displayed great communication to ensure my service needs were met. The wait time was minimum and I was in and out in no time. I will definitely return to the Rockwall CDJR location. More

Desired & Quick turn around service Set up appointment on-line and arrived a few minutes early for my appointment. Kevin Fail met me and checked me in. He told me that they do a lot of Set up appointment on-line and arrived a few minutes early for my appointment. Kevin Fail met me and checked me in. He told me that they do a lot of oil changes for Saturday service and said he would call when the job had been completed. I left the jeep and did other errands that I needed to do. Kevin contacted me within a few hours that the service was completed. My wife dropped me off to pick up the jeep. It took a while for the jeep to be brought around, but I was happy with the service. Very nice experience. More