Rockwall Chrysler Jeep Dodge RAM

Easy to work with Attentive to the specifics of what we were looking for. Easy to work with. Good selection to choose from. Easily found the right vehicle at the price Attentive to the specifics of what we were looking for. Easy to work with. Good selection to choose from. Easily found the right vehicle at the price we were willing to pay. More

Great experience I went in for a simple oil change and the staff was great and the wait time was not long at all. I highly suggest for you to try it. I went in for a simple oil change and the staff was great and the wait time was not long at all. I highly suggest for you to try it. More

Sales and finance Do not go to this dealership if you want honest help and a honest process to buy and finance a car or truck. We were in the store on 6/3. We looked Do not go to this dealership if you want honest help and a honest process to buy and finance a car or truck. We were in the store on 6/3. We looked at the used car we set an appointment for. We agreed to buy the car. No haggle priced. My son and I stated we had done the research on the trade and were offered an extremely low offer on his car. We declined. Upon coming back to us again I ask that we get out price we wanted or there was no deal. Then once more they came back in again and offering a little higher offer. So we decided to go. They promptly gave us the requested price. Then off to finacing. This was much less than professional. We obviously know how to use a calculator to figure automotive lending calculations. We were told we would not qualify for the payment we requested as the credit was not sufficient to do so with absolutely perfect credit and co-signing for my 18 yr old son also perfect credit. We went to another dealer and were told there is absolutely no problem getting what we need and all is good. We bought another car from another dealer. However after we stated we would use our own bank the dealer proceeds to send my sons application to 9 banks and did not send my wife’s application to knowone. We specifically ask that they send both applications to one back to prevent multipal inquiries. This did not happen. We know now that the finance office did not want to obtain financing the deal as they would not make a profit in that office because we may have been looking at a calculator. So we were told it could not be done and we promptly left. We ask for a buyers order so we could use our own bank. They still sent the application out to banks after they said it would not get done. ?? This is not the only bad experience with this store as one will see in other reviews. As if selling the car is not enough the store had to make additional money for you to buy from them. They do not want an educated customer there. Be careful with what you hear from them. Very bad experience. More

Service Came Rockwall Dodge with my 2018 Dodge Ram 2500 in for oil change & tire rotation. Worked with Warren! He was excellent!!! Answered all of my question Came Rockwall Dodge with my 2018 Dodge Ram 2500 in for oil change & tire rotation. Worked with Warren! He was excellent!!! Answered all of my questions. More

Left waiting while service writer went to lunch Went to get an oil change and tires rotated, plus a couple other items needing checked. Was told it would be about two hours. Waited in lounge. Afte Went to get an oil change and tires rotated, plus a couple other items needing checked. Was told it would be about two hours. Waited in lounge. After two hours started looking for my service writer to check on progress, sign on desk said out to lunch, but my keys and paperwork were on the desk. I asked another service writer and he got the ball rolling, other items checked out and paperwork to the cashier. Overall good work, just don't like to be left hanging. More

Everything was up-front and on time. My problem with my truck had me worried; however, these people took care of it with no problems or surprises. They were professional and deliberate, My problem with my truck had me worried; however, these people took care of it with no problems or surprises. They were professional and deliberate, and added one less worry to my life; for that I am grateful. I will always use this service option when in need. More

Service of Sliding Passenger door Excellent service and great communication. Rodney Gibbs worked tirelessly to get approval set up with Chrysler for paint repair. All repair issues wer Excellent service and great communication. Rodney Gibbs worked tirelessly to get approval set up with Chrysler for paint repair. All repair issues were resolved satisfactorily. More

This is the right dealership! Team worked with me to get two vehicles traded, worked the numbers and came to an agreement we both were satisfied with. This is how all dealerships s Team worked with me to get two vehicles traded, worked the numbers and came to an agreement we both were satisfied with. This is how all dealerships should be ! More

Love my new ride Rogelio was informed about the car I wanted. Chris was crucial in getting my financing for the only vehicle I wanted. They made sure I was comfortable Rogelio was informed about the car I wanted. Chris was crucial in getting my financing for the only vehicle I wanted. They made sure I was comfortable and knowledgeable about my car. More

smooth A repair is not a pleasant experience. But Kane went out of his way to make sure it got done in a timely matter and was very knowledgeable. . A repair is not a pleasant experience. But Kane went out of his way to make sure it got done in a timely matter and was very knowledgeable. . More