
Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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Service Came Rockwall Dodge with my 2018 Dodge Ram 2500 in for oil change & tire rotation. Worked with Warren! He was excellent!!! Answered all of my question Came Rockwall Dodge with my 2018 Dodge Ram 2500 in for oil change & tire rotation. Worked with Warren! He was excellent!!! Answered all of my questions. More
Everything was up-front and on time. My problem with my truck had me worried; however, these people took care of it with no problems or surprises. They were professional and deliberate, My problem with my truck had me worried; however, these people took care of it with no problems or surprises. They were professional and deliberate, and added one less worry to my life; for that I am grateful. I will always use this service option when in need. More
Left waiting while service writer went to lunch Went to get an oil change and tires rotated, plus a couple other items needing checked. Was told it would be about two hours. Waited in lounge. Afte Went to get an oil change and tires rotated, plus a couple other items needing checked. Was told it would be about two hours. Waited in lounge. After two hours started looking for my service writer to check on progress, sign on desk said out to lunch, but my keys and paperwork were on the desk. I asked another service writer and he got the ball rolling, other items checked out and paperwork to the cashier. Overall good work, just don't like to be left hanging. More
Service of Sliding Passenger door Excellent service and great communication. Rodney Gibbs worked tirelessly to get approval set up with Chrysler for paint repair. All repair issues wer Excellent service and great communication. Rodney Gibbs worked tirelessly to get approval set up with Chrysler for paint repair. All repair issues were resolved satisfactorily. More
This is the right dealership! Team worked with me to get two vehicles traded, worked the numbers and came to an agreement we both were satisfied with. This is how all dealerships s Team worked with me to get two vehicles traded, worked the numbers and came to an agreement we both were satisfied with. This is how all dealerships should be ! More
smooth A repair is not a pleasant experience. But Kane went out of his way to make sure it got done in a timely matter and was very knowledgeable. . A repair is not a pleasant experience. But Kane went out of his way to make sure it got done in a timely matter and was very knowledgeable. . More
Car used for drop off Let me say this statement represents upper management. You would think when you are going to get picked up or dropped off you would have new vehicle Let me say this statement represents upper management. You would think when you are going to get picked up or dropped off you would have new vehicle not something from 1994 with over 200000 miles and smells and is dirty. This vehicle represents the dealership More
Love my new ride Rogelio was informed about the car I wanted. Chris was crucial in getting my financing for the only vehicle I wanted. They made sure I was comfortable Rogelio was informed about the car I wanted. Chris was crucial in getting my financing for the only vehicle I wanted. They made sure I was comfortable and knowledgeable about my car. More
Great service experience Rodney was helpful. Love the ability to make appointments online and the text notifications. The car was done sooner than promised. Good experience fo Rodney was helpful. Love the ability to make appointments online and the text notifications. The car was done sooner than promised. Good experience for service. Definitely recommend. More
Excellent customer service Customer service is excellent and Shane was easy to work with . He listened to what I wanted and needed in a vehicle and he definitely delivered. Customer service is excellent and Shane was easy to work with . He listened to what I wanted and needed in a vehicle and he definitely delivered. More