
Rockwall Chrysler Jeep Dodge RAM
Rockwall, TX
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Took 2013 Jeep in for service, had me out in record time took jeep rubicon in for service. Have had Jeep serviced there for the past five years. Have only one negative experience at this dealership and was took jeep rubicon in for service. Have had Jeep serviced there for the past five years. Have only one negative experience at this dealership and was made right immediately. Our new service Rep. is Allison Atkinson and she has been the best of many excellent service reps. More
fast and dependable they were just about to close and I needed my oil change,and they told me no problem, and they did a great job. they took there time and did a great j they were just about to close and I needed my oil change,and they told me no problem, and they did a great job. they took there time and did a great job clean and neat. More
Service Great service today. Check in very efficient. Meagan explained everything very clearly. Quick turnaround, everything was executed on punch list. Great service today. Check in very efficient. Meagan explained everything very clearly. Quick turnaround, everything was executed on punch list. Really like the call center experience too. No long hold time. Smoother, seamless experience 🤠 More
Routine Service Service advisor met me as soon as pulled in and was professional and effective. Routine work (complementary oil change and tire rotation) + cabin air Service advisor met me as soon as pulled in and was professional and effective. Routine work (complementary oil change and tire rotation) + cabin air filter change was done quickly while I waited More
Service I came in to get an oil change and state inspection. Alison is the rep that greeted me. She kept me updated on the progress of my needs and was very h I came in to get an oil change and state inspection. Alison is the rep that greeted me. She kept me updated on the progress of my needs and was very helpful in the checking out process. She is an asset to this dealership. DGG More
#helpmerhondarocks Help me Rhonda was efficient and handled the visit with fun humor. Thank you Help me Rhonda!! You are a true asset to your customers in the service de Help me Rhonda was efficient and handled the visit with fun humor. Thank you Help me Rhonda!! You are a true asset to your customers in the service dept at The ROCK! More
Great job by everyone! Great job by everyone everyone! My Service rep, Rhonda Jennings, was very knowledgeable, friendly and kept me updated when my truck was done! Thanks , Great job by everyone everyone! My Service rep, Rhonda Jennings, was very knowledgeable, friendly and kept me updated when my truck was done! Thanks , I will definitely be back! More
Extremely Accommodating Had spent some time dealing with another dealership and not getting what we wanted. Called Rockwall Dodge and they found what we wanted that day. Had Had spent some time dealing with another dealership and not getting what we wanted. Called Rockwall Dodge and they found what we wanted that day. Had a better quote within 24 hours. Being that this was a corporate purchase, the signers for the vehicle weren't able to make time to go out to the dealership to sign paperwork, so Rockwall Dodge went and picked up the vehicle, delivered it, along with the paperwork, and got everything finished up in less than an hour at our offices. More
Scheduled Maintenance Came in for a scheduled oil change but also had them look at an indicators of low tire pressure and back turn signal out. Carlos was very helpful and Came in for a scheduled oil change but also had them look at an indicators of low tire pressure and back turn signal out. Carlos was very helpful and found that the problem with the turn signal was a loose connection which they were able to fix. Also found tire pressure was good but indicator was off. Reset system and everything great now. Very helpful and kept me updated. Will be back again. More
Lease experience Easy to work with & really tried to provide what I was asking for. A big thanks to Shirley James for that & to the guy in Finance department (sorry d Easy to work with & really tried to provide what I was asking for. A big thanks to Shirley James for that & to the guy in Finance department (sorry don’t know his name) More