Rockwall Chrysler Jeep Dodge RAM

Service writer I try to always see Larry Martin when I come in with my car. He is professional and great at finding my car problems in a fast and effective way. I try to always see Larry Martin when I come in with my car. He is professional and great at finding my car problems in a fast and effective way. More

Repair work We had a great experience at Rockwall Dodge. The service people were so friendly and helpful. They got us into a rental right away and had the repair We had a great experience at Rockwall Dodge. The service people were so friendly and helpful. They got us into a rental right away and had the repair work done before the end of the day. Great job. More

Spark Plugs My car is about to reach 100.000 miles and new spark plugs were recommended and now my car is singing a new "tune- up!" Allison in service was wonder My car is about to reach 100.000 miles and new spark plugs were recommended and now my car is singing a new "tune- up!" Allison in service was wonderful to work with and kept me up to date on the status of my car without me asking!! That never happens! Thanks, Allison!! The girls at check out were very friendly and personable, too!! More

Great service and salesman Very easy sale, got everything we asked for and great salesman . Will definitely be coming back for sales in the future. I highly recommend this deale Very easy sale, got everything we asked for and great salesman . Will definitely be coming back for sales in the future. I highly recommend this dealership! More

My Dream Vehicle They found me my dream vehicle. It was at a price that I could afford. They were all very friendly and helpful. I couldn't have asked for more! I wou They found me my dream vehicle. It was at a price that I could afford. They were all very friendly and helpful. I couldn't have asked for more! I would recommend to anyone I know. More

Completed service accurately and on time. I was quoted two hours repair time. I chose to remain in the customer waiting room in lieu of wasting an hour going back and forth to my home in Wyli I was quoted two hours repair time. I chose to remain in the customer waiting room in lieu of wasting an hour going back and forth to my home in Wylie. My car was ready to go well within the two hours quoted; and I spent the time enjoying the excellent free coffee and reading my Kindle. If you want to be treated to some great old-fashioned Texas customer service, give these folks a try. You won't be sorry, I promise. More

Customer service Had a less than perfect experience a few months ago. The service manager called and made things right. This visit was pleasant and fast. Had coupons f Had a less than perfect experience a few months ago. The service manager called and made things right. This visit was pleasant and fast. Had coupons for service. More

Great service! Service was great and staff was helpful from scheduling appointment to service advisor and cashier. Also service was finished fairly quickly. Thank y Service was great and staff was helpful from scheduling appointment to service advisor and cashier. Also service was finished fairly quickly. Thank you Rockwall Dodge! More

awsome job Service was great and staff very friendly. Service was timely Great place to get my Jeep serviced. hope to see when I need other things dine to my Jee Service was great and staff very friendly. Service was timely Great place to get my Jeep serviced. hope to see when I need other things dine to my Jeep. More

Service saved Sales Some time ago, my wife and I came in to look at several used trucks. The sales team all but neglected us - it took almost two hours to see one truck. Some time ago, my wife and I came in to look at several used trucks. The sales team all but neglected us - it took almost two hours to see one truck. We left very unsatisfied and vowed not to return. We ended up buying a truck somewhere else. However, my new (new to me) truck had several recalls that needed to be completed and well, we live in Rockwall. I ended up scheduling an appointment with Derek. Derek is a true professional and does a great job scheduling appointments. He warned me that he may not be able to complete all recalls but that he would do everything he could to get the parts in time. I received a phone call during the maintenance to let me know the progress (this is good) and the shuttle driver (I forget his name) was timely, a very safe driver, and was good to talk to. As a bonus, it turns out that all recalls were able to be completed. So, I likely won't return to Rockwall CDJR for vehicle purchases but I will return for service. More