Rockwall Chrysler Jeep Dodge RAM

Not very customer service oriented. Bought new vehicle and all they could put is a half tank of gas in it? Asked about service contract and was told that is all fluff! Told them I wo Bought new vehicle and all they could put is a half tank of gas in it? Asked about service contract and was told that is all fluff! Told them I would be paying for tax, title and license and they wrapped that into the financing instead! As soon as papers were signed my sales rep was out the door for the evening! Asked for running boards out on as part of the deal. No running boards! Was suggested I buy them off Amazon and my sales rep buddy could put them on for 100 bucks! Good things… price was right and vehicle was immaculate! Overall, did not feel valued and appreciated. Felt like my requests fell on deaf ears. This dealership needs to improve on their overall customer service! More

I have always been pleased with the service, but sometimes it took a little longer than expected sometimes it took a little longer than expected More

Great salesman quick turnaround finance tried to add more expensive gap though. Hello hello hello expensive gap though. Hello hello hello More

I really appreciate the fact that the dealership employees in service are very helpful and friendly, employees in service are very helpful and friendly, More

This service department ( Justin ) worked very hard to ensure I was well taken care of! ensure I was well taken care of! More

I appreciate the genuine customer service while I purchased my 2025 Jeep Compass. This customer service began when I entered the showroom and continued through demonstrating the features of my new Je purchased my 2025 Jeep Compass. This customer service began when I entered the showroom and continued through demonstrating the features of my new Jeep. I would purchase another Jeep through my salesperson Shirley. More

Great experience purchasing our 2nd vehicle from Rockwall Dodge dealership. Everyone treated us very well. Dodge dealership. Everyone treated us very well. More

I am satisfied with my experience purchasing my Jeep. I would buy from here again. I would buy from here again. More

Kevin was awesome and helped me get the best deal on a brand new 2025 Jeep Compass!! brand new 2025 Jeep Compass!! More

The service is too slow and bad I wish I never came back again Bed service back again Bed service More