Rockwall Ford

Terrible body shop Brought my truck to the dealership, where I bought it, for body work. Someone hit my truck. They removed the bed cover and parked it on the back lot w Brought my truck to the dealership, where I bought it, for body work. Someone hit my truck. They removed the bed cover and parked it on the back lot waiting for repairs. It rained for almost 3 days. I needed something out of my truck and found it in sad condition. I asked my rep why, and she said they would move it inside. Everything in the back of my truck isn't supposed to get wet. It is now almost 4 weeks. No finished truck and no one has responded to my complaints. More

Best Car Buying Experience Ever Sheddy, I wanted to say thank you again for all of your help. My experience working with you on the purchase of my new vehicle was truly one of a Sheddy, I wanted to say thank you again for all of your help. My experience working with you on the purchase of my new vehicle was truly one of a kind. Your approach, your style and your character run completely counter to what turns most folks off on the whole car buying experience. You made what I would normally consider a painstaking process an enjoyable experience. Keep doing what your doing! Thanks, Richard More

Fantastic Experience Bought a 2015 Ford Fusion from Rockwall Ford back in July and thoroughly love the car. Bonner Lovern was my salesman and he was very patient and expl Bought a 2015 Ford Fusion from Rockwall Ford back in July and thoroughly love the car. Bonner Lovern was my salesman and he was very patient and explained everything. The whole experience was great plus I got a good trade in on my car and a great price for the new one. The showroom was very clean and the atmosphere was great. They even had a food truck there and they gave us a couple of tickets to be able to eat lunch. The whole experience took about a couple of hours since I already knew which car I wanted. Bonner even followed up with a phone call and email to make sure how everything is and to let me know I can contact him anytime with any questions. I will go back when it's time to buy another car to Rockwall Ford and Bonner will be the one I look for. More

Salesperson and staff were great !! I had a good exchange with all of the staff and enjoyed the experience . I felt I got a good deal on my Taurus and love it so far I had a good exchange with all of the staff and enjoyed the experience . I felt I got a good deal on my Taurus and love it so far More

Awesome Bonner with Rockwall Ford is awesome, I had terrible credit and a hoopty when I went in for a new car... They found a lender that would work with my c Bonner with Rockwall Ford is awesome, I had terrible credit and a hoopty when I went in for a new car... They found a lender that would work with my credit, found me the exact model I wanted and kept it in the monthly budget I needed! He went above and beyond to get me in a nice, reliable car, and took that old car off my hands! Go there! See Bonner L.! More

Recommendation: Better service Emailed. Offered a price that they thought was too low for car. No problem, but when I asked what the best deal they could give. Nothing! no response, Emailed. Offered a price that they thought was too low for car. No problem, but when I asked what the best deal they could give. Nothing! no response, no offer, just the run-around. Pre-approved and ready to purchase a car, too. This is the first dealership I looked at. bad experience! More

Great People Thank you to Hunter Howard, Patrick Davalos and Anton! So courteous and knowledgable!!! Awesome place and very patient with us! We will return!!!yayyy Thank you to Hunter Howard, Patrick Davalos and Anton! So courteous and knowledgable!!! Awesome place and very patient with us! We will return!!!yayyyyyy way to go More

It worked out very well John Bowers helped us and was very helpfull and honest. He made sure we got the best deal possible! Thank you we are so happy! John Bowers helped us and was very helpfull and honest. He made sure we got the best deal possible! Thank you we are so happy! More

My experience since purchase So, I bought my car in September 2013. Brand spankin' new. 2014 Ford Taurus. This dealership went above and beyond for me. They priced matched my vehi So, I bought my car in September 2013. Brand spankin' new. 2014 Ford Taurus. This dealership went above and beyond for me. They priced matched my vehicle and even gave me a better car (more features) than the one I found "down the road". Katrina, my sales associate was thorough and made sure my purchase was as painless as possible. Since I work in sales, I have put 32k miles on my car in 18 months. I have maintained oil change and maintenance and always go to their service department for my vehicle needs. Heather, my service associate is always kind and looks for ways for me to save on my service needs. The waiting room is beautiful, the atmosphere is friendly, and the store is just awesome! I will definitely recommend them when the question comes up and think you should try them as well. Other dealerships could learn a thing or two from this dealership. More