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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,063 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,063 reviews

May 21, 2024

I was very pleased by the handling of a regular maintenance issue. They service staff was kind and efficient. More

by kelly.peoples67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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May 22, 2024 -

Rockwall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 20, 2024

Fast service friendly service people. I’ve been using the service department for 20 years and will continue. More

by jamespattonpainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian Ford
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May 22, 2024 -

Rockwall Ford responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
May 17, 2024

Responded to my needs and charged the price originally quoted. Completed all work on schedule More

by Rscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian Ford
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May 21, 2024 -

Rockwall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 16, 2024

I had the best experience at Ford Rockwall. The guy that helped me was so nice, straight to the point and got me what I wanted in the price range I wanted. More

by KMurphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco
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May 20, 2024 -

Rockwall Ford responded

Congratulations on your new vehicle! We're thrilled to have delivered the best sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 16, 2024

Great service department, Truck always ready when promised and clean they also keep you up to date on progress More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
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May 20, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 15, 2024

Good service, friendly employees and waiting time was reasonable and everything was explained to me about the service on my vehicle. More

by Mpedro1977@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
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May 17, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 14, 2024

Great service. Very professional and fast people worked on my car. Highly recommended. 1 1 More

by IP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
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May 15, 2024 -

Rockwall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 14, 2024

Scheduled a tire replacement and the work was completed as requested. Waiting area was comfortable and quiet. More

by Erik Wyman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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May 16, 2024 -

Rockwall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 13, 2024

Great staff, nice. attentive and great customer service. Will definitely recommend.to family and friends. More

by cbeansjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Nagy
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May 14, 2024 -

Rockwall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 13, 2024

Got my 450 serviced in an out in timely manner. Answered all my questions,effortlessly More

by Casillascattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeraold
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May 15, 2024 -

Rockwall Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
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