Rockwall Ford

Would give a more positive review but hard to do when I have yet to receive my truck. Working with salesperson was a positive experience. Doing her best to keep things moving along. Doesn’t help that I liv have yet to receive my truck. Working with salesperson was a positive experience. Doing her best to keep things moving along. Doesn’t help that I live in northwestern Wisconsin and truck is in Texas. Hoping things will be fully completed soon and truck will be here well before Christmas. More

Brian always takes good care and provides great customer service. Will continue to ask for him service. Will continue to ask for him More

They helped me through every step of getting my car fixed which took a lot of stress off of me. I was totally pleased when I got my car back. I would recommend them to anyone who would need their services. which took a lot of stress off of me. I was totally pleased when I got my car back. I would recommend them to anyone who would need their services. They were the absolute best!!! More

Explorer had brake vibration. Took it in for special $100 brake pad replacement. Spent $500 and the brakes are worse than when I took it in. 10 years ago I stopped using Ford service at this location, becaus brake pad replacement. Spent $500 and the brakes are worse than when I took it in. 10 years ago I stopped using Ford service at this location, because it always was very disappointing. It will be another decade before I take my vehicles their. More

Very prompt, and delivered as they promised, did what I asked and made recommendations as to what needed to be done in the future. asked and made recommendations as to what needed to be done in the future. More

My advisor was very professional and very helpful I had an 8am appointment and he had me out within the hour an 8am appointment and he had me out within the hour More

Bianca listened and addressed the issues I had and they found additional issues and took care of them as well found additional issues and took care of them as well More

Very Pleased with my Service Experience My Service Very Pleased with my Service Experience My Service Advisor was excellent. He listened to what concerns I had and addressed them. Awesome! Very Pleased with my Service Experience My Service Advisor was excellent. He listened to what concerns I had and addressed them. Awesome! More

Kris Wade done an awesome job. He explained to me in detail what was going to be done to my truck detail what was going to be done to my truck More

The service technician was very knowledgeable. He explained what my vehicle needed. Keith showed an interest in knowing that I understood. Keith was very professional. Great Service!! explained what my vehicle needed. Keith showed an interest in knowing that I understood. Keith was very professional. Great Service!! More