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Rocky Mountain Auto Brokers

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.1
2,351 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4912 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,351 reviews

October 04, 2024

Ramsey did not give up looking for what I wanted. We even went to lunch, in which he found something. We went back after lunch and he found what we wanted. More

by kathycoin
Recommend Dealer
Yes
Employees Worked With
Adam Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsey Abed
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October 02, 2024

During my recent visit, I encountered challenges with the level of respect and communication provided by Kim. While the dealership itself maintains high standards, I would suggest seeking assistance from ano More

by Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Aderholt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 30, 2024

Zach is very rude and arrogant. There is no communication between the sales floor and service (Mechanic) department. I found the mechanic Mike to be pleasant and experienced. Zach h More

by jay_2101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Grethel Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike from service department 5 stars, Edward Mesa, Rachel Torres, Zach Keefer, Ramsey Abed
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Oct 01, 2024 -

Rocky Mountain Auto Brokers responded

Hey Juanita I'm sorry you felt I was rude and arrogant however I was explaining the best I could with out words being put in my mouth and lies being told to service about promises that were never made. Everything we promised was put in writing and handled in a timely manner. You bought the vehicle on 9/3 on 9/5 the salesman had reached out to you stating that parts were on order and service would reach out when they arrived. on 9/7 a Saturday you showed up with out any communication or appointment wanting to have the vehicle service done. At that point Mike explained he would try and squeeze you in. Unfortunately we couldn't control the coming back twice for service when we did not have the part available or no appointment set. Again we are sorry and strive to have the best service we can with the hand we are dealt.

September 30, 2024

Service has been good so far but a minor problem has to be taken care of More

by HARRYW.4535
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2024

Jose, Ricky, Mike, and Rocky have been most helpful as first time buyer and I look forward to more business in the future. More

by Adrianmimartinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Geise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Rodriguez, Mike Restivo
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September 14, 2024

JOSE CRUZ WAS EXCELLENT! ! I LIKED THAT HE IS BILINGUAL. HE CALLED ROCKY TO GET OUR DEAL AND THE BUY PROCESS WENT SMOOTHLY THANKS TO JOSE. I WOULD CERTAINLY RECOMMEND JOSE AND More

by BigBear
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aziz Beziou
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September 08, 2024

My whole experience with Rocky Mountain Auto Brokers was horrible. It was the worst car buying experience ever. I would never recommend them. More

by Verified buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
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September 07, 2024

Jose was absolutely amazing! 10/10 recommend! We will definitely be buying all our future vehicles from him! More

by BeePoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aziz Beziou
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September 04, 2024

Excellent service, quick oil change service, in and out in just over an hour, great appointment. More

by VRLOANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
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September 03, 2024

Poor service and experience all the way through the process. Poor communication up front on fees and charges, poor customer service through the purchasing process and poor experience leaving the lot. C More

by colinwein
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales - Michael - 0 stars
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