Rocky Mountain Auto Brokers - Service Center

They are incompetent liars. I will never return to this place. Doing work I did not request. One of the most dishonest places I have been to. I will never return to this place. Doing work I did not request. One of the most dishonest places I have been to. More

Great service ! Friendly, knowledgeable and fair! No pressure sales. One of the best experiences I have had in a dealership. I will definitely be going back for fur Friendly, knowledgeable and fair! No pressure sales. One of the best experiences I have had in a dealership. I will definitely be going back for further purchases and would recommend any one looking for a vehicle to check them out first! More

My car was serviced and so appreciate the courtesy ride to and from the dealership and the great service of my car. to and from the dealership and the great service of my car. More

Went in to address a shake in the front end. Told the service writer it is at high speeds 70-80. The tech did not get the vehicle fast enough to replicate the problem. So that was it for the sha Told the service writer it is at high speeds 70-80. The tech did not get the vehicle fast enough to replicate the problem. So that was it for the shake. The service writer calls me to the counter to check me out because apparently they are done. She tells me that they noticed a leak on the transmission coolant line and the oil filter housing is leaking motor oil as well. I asked her if we can get that fixed. She got visibility frustrated and told me that it would take her 45 mins on the phone to make that happen then proceed to check me out and send me on my way instead of fixing the problems. So I left with more problems than I came with because now I know I have a leak of transmission fluid and motor oil that you guys do not care to fix. Furthermore, when I left the dealership, I was able to replicate the shake I originally came in for, still am to this day. So I called the service department that day right after the appointment and the lady told me "well you can take a ride with the mechanic." So I'm supposed to do the mechanic's job...? This is by far the worst service experience I have ever had. You guys have showed me that you absolutely do not care about your customers and your service department is very incompetent. I will never come back and I will be sure to leave a Google review about this experience and my horrible sales experience. Thanks for another headache... More

Issues supposed to have been fixed from initial sale still not fixed. Now charging us! still not fixed. Now charging us! More

Very unprofessional and just an unpleasant experience. Sylvester came out and lied to our faces multiple times. He told us prices he would honor to only leave and change what he had quoted. When we mentio Sylvester came out and lied to our faces multiple times. He told us prices he would honor to only leave and change what he had quoted. When we mentioned to our salesman that Sylvester (the sales manager) shouldn’t agree to prices he couldn’t honor, our salesman agreed. Sylvester Hagan is a very shady person and will go to any length to make a sale, no matter how low. I wouldn’t refer my enemy to this car lot. More

Great interior detail for an unbeatable price, I will certainly be coming back and tell all my friends and family about it as well. certainly be coming back and tell all my friends and family about it as well. More

Very professional, knowledgeable and personable. I now have a great car that I absolutely love at a great price. I now have a great car that I absolutely love at a great price. More

It took forever to get a windshield for my vehicle. They waited until the day of my appointment to tell me they had to order the windshield. You sold me the car you knew what I needed. Also the gi They waited until the day of my appointment to tell me they had to order the windshield. You sold me the car you knew what I needed. Also the girl who sets everything up offers no apologies and is like talking to a wet mop. The actual windshield installers were great and that's why I gave 2 stars. I paid almost 3k for this crappy service. More

Their service department is horrible. They tried to fix my car and would not stand behind their work when it broke again 6 days later. They tried to fix my car and would not stand behind their work when it broke again 6 days later. More