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Rocky Mountain Auto Brokers - Service Center

Colorado Springs, CO

3.7
248 Reviews
Call Service Center (719) 477-9009

248 Reviews of Rocky Mountain Auto Brokers - Service Center

Sort by
August 13, 2022

Good customer service. I enjoyed the shuttle service when I busy with work or cleaning up the house More

by fordfamily_8184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Aug 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Zornacki Service Director (719) 651-2780

August 12, 2022

Amazing staff and great customer service! Everyone made it a great experience and I am happy with the vehicle More

by Danita Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan, Stephen Zornacki
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Aug 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocky Mountain Auto Brokers. Please don't hesitate to reach out if you need anything else. Steve Zornacki Service Director (719) 651-2780

August 06, 2022

Rocky Mountain was extremely accommodating in my requests to repair my vehicle. I’ll continue to visit them for all my repairs. More

by Justin B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Aderholt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudine Kunstt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Rodriguez, Sylvester Hagan, Jessica Rodriguez, Brianna Martinez, Darwin Mcintyre
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Aug 08, 2022 -

Rocky Mountain Auto Brokers responded

Justin, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocky Mountain Auto Brokers, we look forward to having you as one of our valued customers for many more years to come! Steve Zornacki Service Director (719) 651-2780

July 31, 2022

Absolutely horrible, they worked on my car 5 times within 90 days of buying my car. Never fixed the problem. Last time it was looked at they left all the coil bolts out and the quoted me $5,500.00 to fix it. More

by JASON BRIGLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Aug 02, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry to hear about your experience, Jason, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sylvester Hagan General Sales Manager (719) 477-9009

July 21, 2022

We really appreciate the friendly staff, the spacious and clean waiting area and location of this dealership! More

by kamauritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, sales ??????????, Brianna Martinez
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Jul 22, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for your kind review. We appreciate your business and our team looks forward to serving you again soon! Steve Zornacki Service Director (719) 651-2780

July 12, 2022

I was sent to Steve from a mutual friend, and he really took care of me More

by Devin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
Report | Print
Jul 12, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for choosing Rocky Mountain Auto Brokers, Devin, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Steve Zornacki Service Director (719) 651-2780

July 08, 2022

Rocky Mountain Auto Brokers took the time to get my service completed and provided excellent customer service, especially Steve, the service manager. More

by bruce42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Shable
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Zornacki
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Jul 11, 2022 -

Rocky Mountain Auto Brokers responded

Thanks for sharing your thoughts about your experience with Rocky Mountain Auto Brokers. We appreciate your business and hope to see you again soon! Steve Zornacki Service Director (719) 651-2780

July 08, 2022

They got me in quickly and was able to fix my tire. Two other places wouldn’t. They were very personable and reliable. More

by gaunce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin Mcintyre
Report | Print
Jul 11, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Steve Zornacki Service Director (719) 651-2780

July 08, 2022

They are very helpful when issues arise and make sure the warranty covers. Great job More

by tweetiegal9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez
Report | Print
Jul 11, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rocky Mountain Auto Brokers. Steve Zornacki Service Director (719) 651-2780

June 27, 2022

The service center was great to work with. The techs were very quick and actually talked to you. More

by Pollock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Jun 28, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocky Mountain Auto Brokers. Please don't hesitate to reach out if you need anything else. Steve Zornacki Service Director (719) 651-2780

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