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Rocky Mountain Auto Brokers - Service Center

Colorado Springs, CO

3.7
243 Reviews
Call Service Center (719) 477-9009

243 Reviews of Rocky Mountain Auto Brokers - Service Center

Sort by
December 31, 2021

They are not honest there is no communication and I would not recommend them to anyone More

by proctorshay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Zornacki
Report | Print
Jan 17, 2022 -

Rocky Mountain Auto Brokers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sylvester Hagan General Sales Manager (719) 477-9009

December 29, 2021

We have had a great experience with Rocky Mountain auto brokers! Good experience with buying a car and also with taking car back for maintenance. Highly recommend! More

by tandagraves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Marin, Alexander Samlaska, Austin Gleason, Josh Butts, Amanda Borth, Raymond Andrews, Darren Nicholson, Kevin Marin, Lex Arencibia
Report | Print
Dec 30, 2021 -

Rocky Mountain Auto Brokers responded

Thanks for sharing your thoughts about your experience with Rocky Mountain Auto Brokers. We appreciate your business and hope to see you again soon! Steve Zornacki Service Director (719) 651-2780

December 28, 2021

Bought many cars in my life time but this was one of the best places I have shopped at very friendly sales staff and the service dept is top notch More

by golfrman33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre, Marc Ceballos
Report | Print
Dec 29, 2021 -

Rocky Mountain Auto Brokers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rocky Mountain Auto Brokers. Steve Zornacki Service Director (719) 651-2780

December 24, 2021

My Service Advisor was very professional and knowledgeable. His name is Bryce Teller. I found him to be extremely helpful. More

by mrjmoore6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Teller
Report | Print
Dec 27, 2021 -

Rocky Mountain Auto Brokers responded

Thank you for your business and this review. We're happy to hear Bryce was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Steve Zornacki Service Director (719) 651-2780

December 20, 2021

Everyone that I have had the pleasure of interacting with has been extremely professional, friendly, and know. I will not buy a vehicle from any other dealership! More

by chelle0316
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Rodriguez, Sylvester Hagan, Jessica Rodriguez, Jessica Callihan, Brianna Martinez, Darwin Mcintyre, Daniel Fitzpatrick, Pete Blair, Marc Ceballos
Report | Print
Dec 20, 2021 -

Rocky Mountain Auto Brokers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Zornacki Service Director (719) 651-2780

December 18, 2021

Outstanding service and the job was done in a timely manner. Great customer service and the receptionist was very friendly. More

by BRITTPORTER92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre, Daniel Fitzpatrick
Report | Print
Dec 18, 2021 -

Rocky Mountain Auto Brokers responded

Thank you so much for your excellent review, Britt! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocky Mountain Auto Brokers. Please don't hesitate to reach out if you need anything else. Steve Zornacki Service Director (719) 651-2780

December 15, 2021

Awesome crew! Communication and Service second to none. Comfortable and clean waiting area with refreshments and coffee. More

by ddavenport24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre, Daniel Fitzpatrick
Report | Print
Dec 15, 2021 -

Rocky Mountain Auto Brokers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rocky Mountain Auto Brokers. Steve Zornacki Service Director (719) 651-2780

December 13, 2021

Great service as always. Very nice and clean waiting area, could use some newer magazines.' More

by RBRTWILDS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez
Report | Print
Dec 13, 2021 -

Rocky Mountain Auto Brokers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Zornacki Service Director (719) 651-2780

December 13, 2021

I have no issues with the service team aside from the lack of communication. The pricing was great and the work got done. I was a little disappointed with the attendant that does the checking in/out. More

by heather60
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre, Daniel Fitzpatrick
Report | Print
Dec 13, 2021 -

Rocky Mountain Auto Brokers responded

Thank you, Heather, it has been a pleasure serving you. Quality customer service is always our number one priority, and we appreciate your honest feedback. Thank you again for choosing Rocky Mountain Auto Brokers, we look forward to having you as one of our valued customers for many more years to come! Steve Zornacki Service Director (719) 651-2780

December 13, 2021

Love Rocky Mountain! We purchased our GMC from here and couldn’t be happier! Thanks! More

by julia.k.larivee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Fitzpatrick
Report | Print
Dec 13, 2021 -

Rocky Mountain Auto Brokers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Steve Zornacki Service Director (719) 651-2780

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