Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Elmhurst Ford
Bensenville, IL
504 Reviews
Elmhurst Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Bensenville area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 333 West Grand Avenue, Bensenville, IL 60106.
We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars, trucks, and SUVs from many other makes, including RAM, Chevy, and more. Roesch Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call at (630) 279-6000.
What started as a service station and small dealership in 1923 has grown to become the Roesch Cars of today. So, who are we? We’re glad you asked. Roesch Cars is a fourth-generation family-owned dealer that believes doing good business is simple. If you’re honest, you hire great people, and you offer competitive pricing and large selection, you keep customers coming back for 90 years and counting.
Where We Started
Back when Paul Roesch first started his DeSoto dealership, chances are that he couldn’t imagine the way it would grow. The accomplishment we think he’d be most proud of is that his own family has continued the dream he started more than 90 years ago.
Paul’s son, Larry, a lifelong resident of Elmhurst, began working at the dealership in 1952 while taking accounting and business law courses at night. In 1963, Roesch Motors incorporated and became Elmhurst Chrysler Plymouth, quickly becoming the leading Chrysler Plymouth dealership in the country.
Where We Are Now
In 2011, Dan Roesch added Roesch Ford 333 W. Grand in Bensenville to the family as well as a dedicated Commercial Vehicle Department for Ford Trucks and Vans at 303 W. Grand to complete the package.
In 2020, despite Covid-19, we have expanded to employ over 90 employees with 31 service bays and 18 commercial truck bays. We pride ourselves on customer service and were recently awarded
“The Fix-It-Right-The-First-Time” trophy from Ford Motor Co. for the 5th time in two years which is now a record amongst the 22 dealers in the region.
We Love What We Do
Of course, our Roesch family not only shares the business, but a passion for cars as well. In fact, we consider ourselves car enthusiasts – from vintage beauties to modern muscle cars and beyond – and have a deep understanding and appreciation of just how important buying and owning a vehicle can be. That level of devotion can be seen in every action we take and every car we sell, so that you can be sure you’ll love your Roesch experience – from sales to service – as much as your new vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 504 reviews
December 22, 2025
We did like the sales Person Nick, he was very calm and collected, no pressure, no rush. He took the time to explain the new truck features which we found very useful . I would recommend this dealer to my collected, no pressure, no rush. He took the time to explain the new truck features which we found very useful . I would recommend this dealer to my friends and family. Thanks. Have a blessed holidays. More
by elenacorona98
Employees Worked With
December 10, 2025
Car taken in twice, first time gave up and returned without repair. Second time took over 1 week without a loaner ordered wrong parts, gave up and returned car again without repairs. Treated poorly on without repair. Second time took over 1 week without a loaner ordered wrong parts, gave up and returned car again without repairs. Treated poorly on phone and hung up on when trying to reschedule. More
by novaskosha
Verified CustomerDecember 05, 2025
Made appointment. for a Friday recall to be completed. Dropped off Thursday night. Then no call Friday, No Call Saturday. No Call Sunday. And finally got a call on Mon for a Friday recall to be completed. Dropped off Thursday night. Then no call Friday, No Call Saturday. No Call Sunday. And finally got a call on Monday. I had called sevaral times and never got a call back. Very Poor on communication. More
by lance_mcse
Employees Worked With
December 05, 2025
Fast, efficient, kind, hard working easy to work with. Trustworthy and honest. Punctual and willing to work around my schedule. Will buy from again for my business. Trustworthy and honest. Punctual and willing to work around my schedule. Will buy from again for my business. More
by ask
December 05, 2025
Professional and good listeners. Very easy to schedule service. I appreciate the free valet service. They do what they say . They kept me updated as to what was going on. Very easy to schedule service. I appreciate the free valet service. They do what they say . They kept me updated as to what was going on. More
by Love Ford
December 03, 2025
Brought my car in on Black Friday and Cole told me it would be about 2 hrs. I didn't get my car until Monday. Cole was nice but was way off on when it would be ready would be about 2 hrs. I didn't get my car until Monday. Cole was nice but was way off on when it would be ready More
by Qpaden1
Employees Worked With
Cole
December 03, 2025
Horrible service, was hung up on after refusing to support our extended service plan. Car sat at service department for 5 days without movement. Returned without heat during 10 degree weather. support our extended service plan. Car sat at service department for 5 days without movement. Returned without heat during 10 degree weather. More
by mcd.macdonald
Employees Worked With
November 29, 2025
Jessica did an amazing job helping me with my fleet vehicle, making sure that all the repairs were done properly as well as the recalls I needed it done. vehicle, making sure that all the repairs were done properly as well as the recalls I needed it done. More
by Larry
Employees Worked With
November 28, 2025
Great service. Diego is highly professional and courteous. He made me feel like I was the most important person. Diego is highly professional and courteous. He made me feel like I was the most important person. More
by f.patti
Employees Worked With
