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Elmhurst Ford
Bensenville, IL
531 Reviews
Elmhurst Ford is a full-service Ford dealership proudly serving Elmhurst, Bensenville, and the greater Chicagoland area. We offer a wide selection of new Ford cars, trucks, and SUVs, along with certified pre-owned and quality used vehicles to fit every budget and lifestyle. Our team is committed to delivering a transparent, professional, and pressure-free experience from start to finish.
From vehicle sales and flexible financing options to expert service and genuine Ford parts, Elmhurst Ford is focused on long-term relationships, not one-time transactions. Our certified technicians and knowledgeable staff work together to ensure every customer receives honest guidance, efficient service, and personalized attention. Whether you’re purchasing your next vehicle or maintaining the one you already love, Elmhurst Ford is here to make the entire ownership experience simple, straightforward, and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 531 reviews
May 04, 2026
We’re really happy with our interaction with Ignacy and how easy he was to work with. He took care of everything and made it an easy transition and overall a great guy to work with! how easy he was to work with. He took care of everything and made it an easy transition and overall a great guy to work with! More
by kylee.l.jones
Employees Worked With
May 03, 2026
⚠️ VERY BAD EXPERIENCE – DISHONESTY AT ELMHURST FORD & ELMHURST CDJR ⚠️ Yesterday I visited Elmhurst Ford with the intention of purchasing a 2024 Honda Prologue Touring (VIN: 3GPKHXRJ7RS510355 / Stock: ELMHURST CDJR ⚠️ Yesterday I visited Elmhurst Ford with the intention of purchasing a 2024 Honda Prologue Touring (VIN: 3GPKHXRJ7RS510355 / Stock: A510355) that I saw advertised on their website. From the beginning, there was a lack of transparency. The salesperson confirmed that he would bring the vehicle from Elmhurst Chrysler Dodge Jeep Ram and asked me to wait. After more than 20 minutes, he came back with a Tesla Model 3, claiming the Honda had already been sold—despite previously telling me he was going to get it. I then drove directly to Elmhurst Chrysler Dodge Jeep Ram, where the vehicle was actually on display. I started the purchase process, and they began appraising my trade-in. During that time, the same Ford salesperson showed up, which was highly suspicious. Shortly after, the process suddenly stopped without a clear explanation, and I was told again that the vehicle had been “sold.” This situation shows a complete lack of honesty and coordination, and possible internal interference between both dealerships. 🔴 Key issues: Misleading information about vehicle availability Wasted time due to false promises Poor communication between dealerships under the same ownership Lack of respect for the customer Signs of internal pressure or manipulation affecting employees It is unacceptable for two dealerships under the same ownership to operate this way. This reflects not only disrespect toward customers, but also toward their own staff. ❗ Conclusion: I do NOT recommend doing business with these dealerships. The dishonesty and lack of professionalism were clear throughout the entire experience. More
by RVASCONCELOS
April 28, 2026
Had an amazing experience purchasing my new Ranger! Thanks to Juan Huertas and the Elmhurst Ford Team! Thanks to Juan Huertas and the Elmhurst Ford Team! More
by catocn
Employees Worked With
April 26, 2026
Ignacy helped me trade up and stayed late to make it work. Above and beyond! Thanks to the whole team. work. Above and beyond! Thanks to the whole team. More
by Klipkowitz
April 14, 2026
Great customer service! No hassle and the process went smooth! Thabks to octavio and all the team! No hassle and the process went smooth! Thabks to octavio and all the team! More
by juankfonder
Employees Worked With
April 13, 2026
Ignacy, was very helpful when I decided to come in and purchase a new car and made the process seamless. purchase a new car and made the process seamless. More
by richarddub134
April 10, 2026
took longer than was told. but payton burke was so helpful she i felt did everything she could but payton burke was so helpful she i felt did everything she could More
by SAMAGLOBO
April 08, 2026
I had the best experience purchasing my new mommy dream car! Huge thank you to Justen Ray and Frank for making everything so easy and stress-free from start to finish. They were incredibly patient, hone car! Huge thank you to Justen Ray and Frank for making everything so easy and stress-free from start to finish. They were incredibly patient, honest, and really took the time to help me find the perfect car for my family. As a mom, that meant everything to me. I never felt pressured and truly felt like they had my best interest in mind the whole time. If you’re in the market for a car, I highly recommend working with them. I’m so thankful for their help and absolutely love my new car! More
by Kelli.dibella22
April 07, 2026
Hard work to get me a great deal from the staff at Elmhurst Ford. Happy camper Elmhurst Ford. Happy camper More
by jnaponiello
April 05, 2026
I had a great experience at Elmhurst Ford! Nick P. is amazing and very knowledgeable. They did not pressure me into buying the car I wanted which made the experience less stressful. Nick P. is amazing and very knowledgeable. They did not pressure me into buying the car I wanted which made the experience less stressful. More
by reema0320
