Elmhurst Ford
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Eraldo Ferhati at Elmhurst Ford earned my business through his responsiveness, professionalism, and willingness to listen. He took the time to understand what mattered to me and was a true advocate through his responsiveness, professionalism, and willingness to listen. He took the time to understand what mattered to me and was a true advocate for finding a way to make the deal work. When my original offer was declined, Eraldo was one of the reasons I continued the conversation instead of walking away. He responded promptly to texts—even on his day off—and balanced several customers needing his attention without making me feel overlooked. He also stayed late on a Saturday evening to complete my purchase. What impressed me most was that he listened, a skill that seems increasingly rare these days. His patience, attentiveness, and follow-through made a real difference. I sincerely appreciate his efforts and would gladly recommend asking for Eraldo at Elmhurst Ford.JM More
Very accommodating, detail oriented, and the customer service you’d wish all car dealerships would provide! Elmhurst is the right choice every time! service you’d wish all car dealerships would provide! Elmhurst is the right choice every time! More
Mario and Mohammad were great. Super friendly, never once I felt pushed or pressured to give a sale. They offered me more to my trade in and respected I had to think about the sale Super friendly, never once I felt pushed or pressured to give a sale. They offered me more to my trade in and respected I had to think about the sale. If there’s ever another car I see in their lot, I would definitely come back to them even if I move away. More
If you want to find a perfect vehicle for your self FELIX is you’re guy has a lot of knowledge on vehicles and he will be able to guide you in this journey, if your looking for price, elegance, efficiency , is you’re guy has a lot of knowledge on vehicles and he will be able to guide you in this journey, if your looking for price, elegance, efficiency , modern and best customer service call him he is one of the best on the market ❤️❤️ More
Great Services! Great Prices! Great Customer Service! Robert and Dominick were AMAZING! They are a must to work with! Great Prices! Great Customer Service! Robert and Dominick were AMAZING! They are a must to work with! More
Great experience at Elmhurst Ford! Felix was friendly, professional, and very helpful throughout the entire process. He made buying my car easy and stress-free, answered all my questio Felix was friendly, professional, and very helpful throughout the entire process. He made buying my car easy and stress-free, answered all my questions, and never made me feel pressured. I’m very happy with my purchase and highly recommend Elmhurst Ford. If you go, definitely ask for Felix! 🚗🙌 More
Worked with Robert the salesperson and Ray the manager on purchasing a new Ford Bronco. Both were very accommodating and helpful in purchasing a new vehicle. Very satisfied in our purchase. Steve and Beth purchasing a new Ford Bronco. Both were very accommodating and helpful in purchasing a new vehicle. Very satisfied in our purchase. Steve and Beth More
I came in with a number in mind I wanted to be at OTD and they did everything and got me there. I cant thank my salesman Ryan Davis and used car manager Jeff Strouse enough for getting me there. If you want they did everything and got me there. I cant thank my salesman Ryan Davis and used car manager Jeff Strouse enough for getting me there. If you want a good deal and great service. Come to Elmhurst Ford. More
I came in with a number in mind I wanted to be at OTD and they did everything and got me there. I cant thank my salesman Ryan Davis and used car manager Jeff Strouse enough for getting me there. If you w and they did everything and got me there. I cant thank my salesman Ryan Davis and used car manager Jeff Strouse enough for getting me there. If you want a good deal and great service. Come to Elmhurst Ford. More
Unfortunately, our experience with Peter was extremely disappointing and unprofessional. He raised his voice and frequently interrupted us. When we asked direct questions he often avoided giving clear or disappointing and unprofessional. He raised his voice and frequently interrupted us. When we asked direct questions he often avoided giving clear or straightforward answers. Another thing that made us uncomfortable was that Peter took photos of our driver’s license using his personal phone. We were not given clear explanation as to why he needed to take them that way. Another dealer we previously worked with simply made scan of our license, so this situation felt very concerning. Overall, we felt disrespected and uncomfortable. When dealing with a major purchase and sensitive information we expect professionalism, transparency and respectful communication. Unfortunately, that was not our experience with Peter. That was a very unpleasant experience, and we do not plan to do business with dealership again. More


