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Roesch Ford - Service Center
Bensenville, IL
223 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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223 Reviews of Roesch Ford - Service Center
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July 16, 2025
every one i worked with was great and well mannered. the service was great and done very very well and fast. the service was great and done very very well and fast. More
by PIPES39
Verified CustomerEmployees Worked With
July 12, 2025
The two men who picked up my car were very nice and well mannered. The service was done well and fast. They let me reschedule several times. Very nice people. mannered. The service was done well and fast. They let me reschedule several times. Very nice people. More
by 05lucas2006
July 10, 2025
Excellent customer service! Great communication, professionalism and collaboration in dropping off and picking up the vehicle for service. Great communication, professionalism and collaboration in dropping off and picking up the vehicle for service. More
by LISA@COLDSNAPTOWERS.COM
Employees Worked With
Rich (711)
July 05, 2025
Brandon the service manager went above and beyond when Ford cust service would not help us w a 7 year old car and good will program . Not happy w Ford but I am w Brandon an his great customer service an a Ford cust service would not help us w a 7 year old car and good will program . Not happy w Ford but I am w Brandon an his great customer service an also Alex our service tech .. Thank you to them both and getting our truck back to us ASAP More
by Carol Menotti
July 05, 2025
Got my vehicle back at a reasonable time, everything was taken care of. Thanh you taken care of. Thanh you More
by goguy
July 04, 2025
Brandon and Diego went above and beyond! I had an issue because of timing and parts not being available but they made it happen for me. Thank you thank you thank you I had an issue because of timing and parts not being available but they made it happen for me. Thank you thank you thank you More
by MATTHEW.CARR
July 01, 2025
The overall experience was vey good. Biggest issue was finding the right place to leave the car after hours Biggest issue was finding the right place to leave the car after hours More
by RICHFREY86
Employees Worked With
June 26, 2025
Please look at Inv#FOCS220671 miles on truck is 35,735. needed $10,000 recommended work. We had the works done meaning oil change tire rotation and check all fluids. The only thing that was done was the needed $10,000 recommended work. We had the works done meaning oil change tire rotation and check all fluids. The only thing that was done was the oil change and they did not reset the oil life and they didn't check the air in the tires they were all different. The tire rotation was not completed either. They claimed we needed spark plugs for $468.24 and they claimed our valve cover gasket was leaking that would cost $696.50. This was on a truck that has 35,735 miles. The Villages of Hillside and Berkeley will have to reconsider where they purchase and service their vehicles elsewhere. More
by HBWATERCOM
Employees Worked With
June 26, 2025
We have used Roesch Truck a few times for our RV and we feel comfortable with the work provided as well as the good communication between their service department and us. feel comfortable with the work provided as well as the good communication between their service department and us. More
by SPIRO.ROBERTS
Employees Worked With
