Roger Williams Chrysler Dodge Jeep Ram

Top drawer.. Warren went above and beyond to make sure all was taken care of. They worked with me to make sure I got the vehicle even when we had to wait on fundin Warren went above and beyond to make sure all was taken care of. They worked with me to make sure I got the vehicle even when we had to wait on funding. More

Great experience Very Friendly salesman and staff! Never any pressure to buy there just always around to help you when you're ready to purchase the vehicle. Financing Very Friendly salesman and staff! Never any pressure to buy there just always around to help you when you're ready to purchase the vehicle. Financing is always easily John is always great in finding you the financing that fits what you're needing. It was a pleasant and easy purchase as always at Roger Williams CDJR More

Service department is sub par When I purchased my 2015 Ram 2500, I asked salesman about service department. He told me that things were unstable but with the new complex opening s When I purchased my 2015 Ram 2500, I asked salesman about service department. He told me that things were unstable but with the new complex opening soon that it would get better. After almost 2 years things are no better and maybe a little worse. I called to make an appointment today (7/6/2017) for a Safety Recall that stated 1hour for repair. July 13th was the soonest appointment day. I was told to drop it off first thing in the morning and it would be done by end of day. I was also told if i needed a vehicle that I could go to Enterprise Rental and for $50.00 I could rent a vehicle for the day. What xx! I am done with Roger Williams period. I will drive an hour south to another Chrysler dealer for service. More

Needed a new vehicle. I hate dealing with dealerships! However I met with Mark Lusk who was beyond professional and courteous! No gimmicks, tricks or haggling as the price I hate dealing with dealerships! However I met with Mark Lusk who was beyond professional and courteous! No gimmicks, tricks or haggling as the price was right. This isn't your normal high pressure sales dealer. Don't believe me, give them a try and you too will see! More

Return Buyer I have purchased five trucks from here. Not every experience has been perfect. I can tell you that they have bent over backwards to keep me as a cus I have purchased five trucks from here. Not every experience has been perfect. I can tell you that they have bent over backwards to keep me as a customer and to ensure my satisfaction with them. From the used car manager Kent and salesperson Inis to service MGR Sean, they've all gone above and beyond. In a world where nobody is perfect, these people try. That's all I can ask of them. More

Worked for me Tyler Lavigne was great. He was laid back and worked to get us the numbers we were hoping for. The finance guy also worked with the bank to get us the Tyler Lavigne was great. He was laid back and worked to get us the numbers we were hoping for. The finance guy also worked with the bank to get us the rate we wanted when we didn't get it the first go around. I'm very pleased with them. More

Great until you sign the papers We bought a 2017 Dodge Ram 3500 dually with 202 miles so it was considered used. Dealership was great until we signed the papers. After that, forget We bought a 2017 Dodge Ram 3500 dually with 202 miles so it was considered used. Dealership was great until we signed the papers. After that, forget it because they will forget you. We have called about serveral things after the sale and they do not return our calls. My daughter went back to pick up tags and front desk was rude. We had a BnW 5th wheel installed and when we tried to pick up the part they took out, they could not find records of our service. Make sure you ask ALL questions before you sign. More

Great place to purchase a Jeep. My wife bought a Jeep Cherokee today and got a good deal. Salesman Tracy Oaks, was very polite and helpful. The finance man was great. The tech lady w My wife bought a Jeep Cherokee today and got a good deal. Salesman Tracy Oaks, was very polite and helpful. The finance man was great. The tech lady who showed my wife all the functions of the vehicle was excellent. We were very upside down on the Toyota product my wife traded and Roger Williams really traded with us when the Toyota dealer here in Brownwood wouldn't. I would recommend this dealership to anyone who is interested in a new car! More

I'll give them last chance Most layed back no pressure dealership I've ever dealt with. We'll see how the customer service is. PS. Never never never try Clay Cooley. They ate th Most layed back no pressure dealership I've ever dealt with. We'll see how the customer service is. PS. Never never never try Clay Cooley. They ate the opposite! More

No customer follow-up or contact since the sale. Since my salesperson was fired/quit, nobody took over my vehicle purchase. I built the Wrangler I wanted, waited six weeks for it to come in, but when Since my salesperson was fired/quit, nobody took over my vehicle purchase. I built the Wrangler I wanted, waited six weeks for it to come in, but when I went to pick it up, there wasn't anyone there who acted like they even knew me or what was going on. I paid cash, ordered additional protection package, and have had ZERO follow-up with regard to any services that should have come with my purchase - like oil changes. My last vehicle was an Audi and their after sale interest in keeping me satisfied continued until I traded it in on a Jeep.....something I am regretting. On top of this, the sale commission went to the internet sales person who I exchanged about two emails with - that's it and that was 6 months before my purchase. You would think that some one coming in, special ordering, and paying cash would warrant a tad more attention. During my wait for the finance people to draw up the paperwork (they knew I was coming), they had two or three people that they had "entertain me", I don't need that. I am seriously thinking of dumping the Jeep and going back to a dealership that actually deals in service after the sale. More